Reviews
I was very please with the service at Nissan everyone was
I was very please with the service at Nissan everyone was very friendly. I was very impressed
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Quick and efficient service.
Quick and efficient service. I would like to recieve more information about service provided and what was done.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service they explain everything to me when I
Great service they explain everything to me when I dropped my car , very nice and friendly people. The car was done on time as they expected.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Unfortunately, I don't trust their vehicle assessments
Unfortunately, I don't trust their vehicle assessments but keep going because I purchased a free-for-lifetime oil change deal. I'll focus on this last visit. I was told there was a nail in my front passenger tire. They wanted to charge $89.xx to "repair" it. I declined and went to my regular tire guy, immediately after my oil change, only to find out it was a pebble!
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Professional, courteous, and accomodating.
Professional, courteous, and accomodating. Mary was great, friendly & I appreciated her help & attention to details.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great experience, no high pressure tactics used, they
Great experience, no high pressure tactics used, they give you the info and you make your own decisions!
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Lovely people but so disappointed in the financial side.
Lovely people but so disappointed in the financial side. With a credit score of 733 I expected a good rate but got 9.76 versus a low 7's. My fault for not paying close attention .. also noted I was never walked through the costs as the car cost $36,000 - $5,000 down payment= $31,000 yet the loan came to $40,000!! (Numbers rounded off) The car cost $9,000 more and I was never shown a disclosure listing these costs. I called and asked if they wanted to change the loan. They said no. I refinanced immediately.....Also, this type of treatment of a senior citizen is predatory and illegal. So, if you want to use them pay close attention and tell them to shove that nice kind chatter up their you know what. They are no better than what they always say about car salesmen they are just the epitome...
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Leslie, I will give you a call this morning to discuss your visit as well as your financing breakdown in detail with you. Thank you in advance for taking the time to speak with me. Joe Zich, General Manager
Leslie, thank you for taking the time to talk with me yesterday regarding your concerns. I am glad that you now have a better understanding of the figures and now and see that there was not any deception or predatory lending being done. I hope now, you will enjoy your new Cadillac. Thank you again for your business. - Joe Zich
The confusion started when two key documents including price breakdown and. Monthly costs was given to me via salesperson. But not at the table when speaking with finance department. 45 minutes or more had lapsed between and since all docs not in front of me all at once left a gap in understanding the process and more importantly the connection between documents and thus the numbers. And when I left those documents were not given to me nor included so afterwards there was a huge gap in understanding the numbers. But also the rate was still too high for my good credit.
Brian was helpful and friendly.
Brian was helpful and friendly. We came to see a specific vehicle so there was no messing around, but still he made the experience enjoyable and sold us an excellent vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Quick, professional, good customer service, and friendly.
Quick, professional, good customer service, and friendly. Great experience and will definitely go back for future services.
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Rich and his team are always so welcoming when I arrive
Rich and his team are always so welcoming when I arrive for my service appointments. Everyone says hello and their Customer service is always great!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Keep up your great customer service!