Reviews
Service check
Awesome service from Michael Troutner and service department employees. From check-in to car being delivered back to me at my home! The shuttle service employees also very friendly and helpful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your 5-star rating! Providing top-notch service is so important to us, and we are glad that Michael's efforts could meet your satisfaction. Please do not hesitate to let us know if there is ever anything more that we may help you with.
Helpful & quick service
Starting with my phone call to Spitzer Buick, Michael Troutner was very helpful to schedule my oil change to meet my schedule. He has a pleasant voice, a good listener, & scheduled me quickly. The service dept did their job & Mike was ready & willing to retrieve my car, but it was already in the parking lot. Keep up the great job.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for your excellent review and recommendation! Providing top-notch service is so important to us, and we are glad that Michael's efforts could meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. If there is ever anything more that we may help you with, please do not hesitate to let us know.
Service
I am a long time Buick owner and have purchased my last several vehicles from this dealership. I have been very happy with the service and the people. Mike Troutner was very helpful and friendly. They are always attentive to my questions and answer my queries.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Sandy, We are honored by your continued business, and we are overjoyed that Mike provided you with the quality service that you so much deserve. It is our pleasure to serve you and your automotive needs in any way possible. Thank you for you excellent feedback and recommendation. Please reach out to us if anything!
On time and friendly service
Michael Troutner took very good care of our car while being serviced. He was very friendly and was on time. All staff at Spitzer are friendly and helpful
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Pat, Thank you for sharing the positive experience you had with Michael! We are so glad that he could get your automotive needs swiftly resolved. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if anything!
Nick Robinson was very accomodating and professional.
Nick Robinson was very accomodating and professional. Not pushy, but willing to assist in decision making. Things were well prepared and the process was flawless. The person who helped with the loan paper work was also very personable and happy to be of assistance.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your 5-star rating! We are so glad that Nick took great care of you and made your experience with us an all-around success. Our guests' satisfaction is our utmost priority. Wishing you the safest of travels- on behalf of the entire team!
Brian did a great job of making right a problem that we
Brian did a great job of making right a problem that we discovered later in the day.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for leaving Brian this positive review! We are glad that he could provide you with 5-star service throughout your visit. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if anything!
Great Service
Great service and everything completed as promised. in fact was 15 minutes faster than expected. Thanks to Mike Troutner and the entire service team at Spitzers GMC.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Bill, Thank you so much for your positive review! We are delighted that Mike took great care of you! It is our pleasure to assist you in any way possible. Please do not hesitate to let us know how she and the team may help you with!
First vehicle purchased from GMC Spitzer formally Warner
First vehicle purchased from GMC Spitzer formally Warner GMC. I will say the purchasing process was very smooth, the deal was excellent and fair without any wasted time negotiating. My hat is off to dealership manager Jason Dietrick and salesperson Justin Wightman. All employees within the dealership are very friendly and helpful. I would highly recommend purchasing a vehicle form this dealership.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for leaving Jason and Justin this positive review and recommendation! We are honored to have been of assistance to you with your special purchase, and we are glad that he could provide you with a smooth, top-notch experience. We warmly congratulate you on your new vehicle- on behalf of the entire team!
Brian Barnett was a good man who serviced my car he did
Brian Barnett was a good man who serviced my car he did amazing work go see him!😁
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your 5-star rating! We are overjoyed that Brian could provide you with top-notch service throughout your visit. We greatly appreciate your business. Please do not hesitate to let us know how we may be of further assistance to you!
Great team, in sales and service
I had a great experience, the Spitzer team is honest and trustworthy. I bought out my lease and the whole process could not have been easier.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
We are pleased that our team could provide you with a 5-star experience. We thank you for your positive review and we hope that you do not hesitate to let us know if there is ever anything more that we may help you with!