Spitzer Buick GMC

(142 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00pm–7:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–4:00pm Closed
Sunday Closed Closed
New (419) 408-6888 (419) 408-6888
Used (419) 434-1163 (419) 434-1163
Service (419) 434-1053 (419) 434-1053

Reviews

(142 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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My husband & I were Completely thrilled to work with this

My husband & I were Completely thrilled to work with this amazing Team. Aaron was our Sales Expert. Very knowledgeable & so helpful. We have bought three vehicles at this Findlay location. We have enjoyed & have encouraged others to join the GMC family. We will continue to support our local businesses. Why travel when we have The BEST in our own backyard, from Service to Sales it’s was a seamless process, and a very stress-free experience. Jerry & Tammy Morehart -Findlay Ohio

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Jerry & Tammy Morehart, thank you for your wonderful review! We are honored by your continued business, and we are overjoyed that Aaron and the team consistently provide you with a seamless, 5-star experience. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

I cannot say enough good things about my experience with

I cannot say enough good things about my experience with the dealership. I was on my way from Southern Ohio to Michigan pulling a 20 foot trailer to move in laws to Florida the next day. During my trip, I was experiencing engine problems. The service department was very professional and thorough and working me in and it surprisingly fast Timeframe. even though I did not like the news that they gave to me, the experience I had with the sales consultant, Gibson Poe, was nothing short of extraordinary. He dropped everything and listen to me ramble on asking all kinds of questions. Never once did he seem annoyed with me asking the same question multiple times, and being patient while I talked to myself. Even though I arrived at the dealership at about 11 AM, Gibson and the finance person was very willing to stay to help get me on the road that night. Even though it was 730 at night, well after closing time, I never felt once from either of them that I had overstay my welcome.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Tom, Thank you for taking the time to leave us this wonderful review! Our guest's satisfaction is our utmost priority, and we are glad that Gibson provided you with thorough and efficient service. It is our pleasure to assist you in any way possible. We wish you the safest of travels- on behalf of the entire team!

Very friendly and accommodating folks.

Very friendly and accommodating folks. Walked the lot with Mike Phillips and talked about several vehicles but decided on the best for my needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience with us. We are so glad that Mike provided you with the A+ service that you deserve. Our guests' satisfaction is our utmost priority. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

The whole experience was extremely professional.

The whole experience was extremely professional. Everyone there were very nice and patient. Would come here again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Alexx, thank you for your positive review! Providing 5-star service is so important to us, and we are glad that our efforts met your satisfaction. We hope for an opportunity to work with you again. Take care!

Drove over an hour to look at truck.

Drove over an hour to look at truck. Truck was not ready for test drive! Truck was actually in service bay and needed repairs for which they did not have parts for. Truck also had damage to rear bumper that was not shown or mentioned when asked about condition of vehicle. Truck was very dirty on inside and they didn’t even bother to put protect carpet. I would recommend shopping anywhere else!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Dealer response

Hello, Our customers mean a great deal to us so we are disappointed to hear you did not receive the quality service you deserve. If you are willing to give us another chance, we would like to resolve this issue. Please give us a call at our dealership and ask for the Service Manager, We would love to help you.

Loved working with Mike.

Loved working with Mike. Didn’t push you at all. Answered every question i had. No hesitation.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Shayla, Thank you for sharing your wonderful review! Providing a smooth, top-notch experience is always our goal, and we are glad that Mike's efforts met your satisfaction. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

Our sales person Mike was very knowledgeable and

Our sales person Mike was very knowledgeable and described the features of the vehicle throughly. He took care of the paperwork quickly and described some of the other options that were in his scope of work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your positive review, Ryan! We are glad that Mike provided you with thorough and efficient service. It is our pleasure to assist you in any way possible. Congratulations on your new vehicle!

Joe Secord worked with Assurant warranty company to get

Joe Secord worked with Assurant warranty company to get the repair covered. I will return for service again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive review! We are glad that Joe got your automotive needs swiftly resolved. It is our pleasure to assist you in any way possible and we look forward to continue providing you with our best care in your visits to come!

Many options available, great staff and very easy to work

Many options available, great staff and very easy to work with. Highly recommend visiting the lot to look at what they have!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Kyle, Thank you for sharing your positive experience with us! We are so glad that our team provided you with top-notch service and we are honored to have earned your kind recommendation. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

Michael Phillips was awesome!

Michael Phillips was awesome! He answered every question we had and worked hard to get my daughter her first car. I would highly recommend for anyone to come and see him if you’re looking for a nice ride. He also didn’t try and push her into something she couldn’t afford like other places do, he made sure to get her the payment she asked for so I was pleased with that also. He also took us on test drives and told us everything about the car. They are ALL nice there and even offer snacks and drinks!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave Michael this wonderful review and recommendation! We are honored to have been of assistance to your daughter with her special purchase, and we are glad that he provided her with a smooth, 5-star experience. Our guests' satisfaction is our utmost priority. We warmly congratulate your daughter on her first vehicle- on behalf of the entire team!