Spitzer Buick GMC

(142 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00pm–7:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–4:00pm Closed
Sunday Closed Closed
New (419) 408-6888 (419) 408-6888
Used (419) 434-1163 (419) 434-1163
Service (419) 434-1053 (419) 434-1053

Reviews

(142 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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They are not pushing you into buying and the Dealership

They are not pushing you into buying and the Dealership is willing to listen to what you are looking for and trys to find the right vehicle for you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your positive review! Providing quality and efficient service is so important to us, and we are glad that our efforts could meet your satisfaction. Please do not hesitate to let us know if there is ever anything more that we may help you with.

My first initial contact was with Chad and it was great

My first initial contact was with Chad and it was great got things started. Travis Ramsey handled things great, just waiting to get truck washed to see if things were fixed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us this wonderful review! Chad and Travis will be honored to know that they could make you feel like the valuable customer, and to have earned your kind recommendation. Safe travels until we meet again!

Very helpful staff, listened to what we were looking for

Very helpful staff, listened to what we were looking for and followed through. Thanked us for our business several times, made us feel like a valued customer. Many reasons why we recommend them, and why we continue business with them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Belinda, We greatly appreciate you for leaving us this spectacular review and recommendation! We are honored to have had the opportunity to work with you and we are glad that our team could provide you with top notch service. We are delighted to know that they were very helpful and listened to what you were looking for. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Spitzer Buick GMC team!

Excellent service all the way around.

Excellent service all the way around. I love that I can be taken home and picked up when the vehicle is ready.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Riclucio, Thank you so much for leaving us this positive review! We are glad to hear that our team took excellent care of you and your automotive needs. We are happy to know that they got you a way home and a way back to the dealership when your vehicle was ready to be picked up. Please do not hesitate to let us know how we may be of further service to you.

My service appointment was easy to schedule with Travis

My service appointment was easy to schedule with Travis Ramsey. The work was completed on time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Stephen, Providing impeccable and quality service is so important to us here at Spitzer Buick GMC and we are glad that Travis's efforts could meet your satisfaction! We are thrilled to know that the work was completed on time. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

Rick England did such a great job on my vehicle!

Rick England did such a great job on my vehicle! I will most definitely be back!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your 5-star rating! Providing top-notch service is so important to us, and we are so glad that Rick's efforts could meet your satisfaction. We are honored to have earned your kind recommendation, and hope to continue serving you and your automotive needs for many years to come. Safe travels!

Michael Troutner was very helpful when I had my Encore

Michael Troutner was very helpful when I had my Encore serviced. Everyone was cheerful and made sure to make me feel welcome and appreciated.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive review! We are so glad that Michael could provide you with top-notch service. Our guests' satisfaction is our utmost priority. Please do not hesitate to let us know if there is ever anything more that we may help you with.

Everyone at the dealership was friendly and very helpful.

Everyone at the dealership was friendly and very helpful. Nick Robinson was very helpful in finding us a replacement vehicle to replace our old Terrain, which was totaled in a car accident. Justin Wightman did a great job at getting us set up in our new Terrain. We are grateful for their speedy and professional service in a not so pleasant situation. Their teamwork and attention to our needs is very much appreciated.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your positive review! We greatly appreciate the opportunity to work with you, and so glad that Nick and Justin took great care of you and made your experience with us an all-around success. We warmly congratulate you on your new Terrain - on behalf of the entire team!

Jon Calmus was my sales person.

Jon Calmus was my sales person. Jon did a great job explaining the features on my new vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for sharing your positive experience with us! Our team and Jon are always happy to get your automotive needs taken care of- quickly and efficiently. He will be delighted to know that you deeply value his service. We wish you safe travels!

Can’t say enough about our salesman Brodey, professional,

Can’t say enough about our salesman Brodey, professional, knowledgeable, and truly interested in helping us get the truck we were looking for. We would definitely shop here for a future vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for your excellent review, Martha! We are honored to have had the opportunity to work with you, and glad to provide you with a seamless experience. We warmly congratulate you on your new truck- on behalf of the entire team!