Ken Ganley Kia Boardman

I purchased a 2018 Kia Sorentlo AWD on May 11, 2018 from Boardman Kia. I attempted to trade it in to this dealership about 2 weeks later. I was told vehicle depreciated $7,500. On September 19, 2018, I attempted to trade it in at Taylor Toyota in Hermitage Pa. for a new 4x4 Tacona. I was told my Sorento has now depreciated $13.000. Quite disappointed. Last time I will deal with your brand I will start a campaign on-line warning people how poorly Kia’s hold their value. Not a great way to treat a customer. Both sakes managers on Boardman and Hermitage were unreceptive and somewhat arrogant in their approach to this problem.

We are always treated with professional service for maintenance on our vehicle. We would recommend this dealership to everyone. We are on our 3rd, possibly 4th vehicle from Taylor Kia.

the express oil change service is a great idea. I was in and out within 15 minutes and had my kia diagnosed in that short time also had the tires rotated.

Quick and friendly service by staff. Enjoyable wait in the waiting area. Fresh cookies, fruit, snacks, hot and cold beverages. Cubicles with cell phone/ computer hook up. Free wi-fi.

I will never buy another Kia again. I've had nothing but problems. The sales was aggressive, pushy, and overpriced. The car has broken down numerous times. I have completed all oil changes and other periodic maintenance items, but the engine gave out at just under 100,000 miles. I had a Lifetime Powertrain Warranty and Taylor Kia fought me every step of the way when I tried to get my engine fixed under the warranty. Buyer beware, these positive reviews are very misleading.

During my visit everything was exceptional from the sales staff to the friendly service crew. Waiting room is phenomenal with many snacks and drinks available. Free WiFi is a plus. Everyone went out of there way to make me feel welcome. Would recommend to everyone I know and am looking forward to return for my first service. Keep up the wonderful work everyone .

The Service department was able to diagnose the problem and fix it . They were able to get me to work while they fixed the problems and changed the oil. As always, wonderful customer service.

A great experience , no one was pushy except this review!! Lol.. but seriously they tried their hardest to get the deal we wanted, and we couldn’t be happier!!

installation was quick and the people in the service department were friendly and helpful . the waiting room is customer friendly also with drink machines and a nice snack area and nice and clean .

Jeff has hooked us up twice ;) Got my first Sorrento in 2016. Just traded that one in for 2018 Sorrento. Love my car and my experience. Jeff is a great salesman!!!!!