Reviews
Top shelf service and beyond professional.
Top shelf service and beyond professional. It’s just the pricing that keeps this from being a perfect score. Higher pricing is expected at dealerships. But pricing here seems a bit excessive.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback. We are sorry that your experience at Ken Ganley Kia Mentor did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.
Love the service of this place.
Love the service of this place. Everyone is super helpful, and just a pleasure to deal with. Thank you Erica for all your help in services! Definetly one of the best there!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Did not call back after leaving 2 messages about the
Did not call back after leaving 2 messages about the messages that is coming up on my panel.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Everyone was very friendly.
Everyone was very friendly. The process went very smoothly. I recommend looking online at the inventory. If you have an idea of what you want it can speed things along.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Jennifer, we are pleased to have provided you with such a positive experience! Thanks again for the recommendation, and have a fantastic day!
Awesome staff the dealership was friendly and clean had
Awesome staff the dealership was friendly and clean had such a great experience will definitely recommend it
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are so happy to read such a great review about Ken Ganley Kia Mentor! Please don't hesitate to reach out if there's anything additional we can do for you.
I keep coming back.
I keep coming back. It?s plenty of Kia dealerships but I choose to go to this one. Friendly. Comfortable chairs. Gets you in and out.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, we appreciate your positive review about your recent experience with us! Thank you, and have a fantastic day!
I keep coming back.
I keep coming back. It’s plenty of Kia dealerships but I choose to go to this one. Friendly. Comfortable chairs. Gets you in and out.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Alexis, thank you for taking the time to let us know how we did. We hope you have a great day!
Staff was kind and courteous!
Staff was kind and courteous! Was in and out in no time! Had an oil change and tire rotation done!!! I would recommend to everyone!!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I am now on my 3rd lease and the first two i loved.
I am now on my 3rd lease and the first two i loved. This one I am beyond unhappy with. First I was told I could not lease another K5 as the forte was my best bet as the K5 would not longer be made. My payment went up 100 dollars and I do not like the car after my 3 min car ride as there was only 10 miles till empty. I felt very pressured into this lease. I will now look into other car dealerships and trade my lease in early as I am not happy with this lease. I was also told I would not have to pay for my oil changes for the 3 years as along as I wrote the manager a email and did a survey. I am beyond unhappy with this lease.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your feedback. We are sorry that your experience at Ken Ganley Kia Mentor did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.
I appreciated NATE’s customer service skills on the phone
I appreciated NATE’s customer service skills on the phone an through my entire process. He got me right in, for my time of need. KYLE is also kind, I’ve worked with him twice now.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.