Ken Ganley Kia Mentor

(2,323 reviews)
Sales hours: 9:00am to 6:30pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:30pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 11:00am–4:00pm Closed
2025 consumer dealer award
View 3 awards
2025 consumer dealer award 2024 consumer dealer award 2016 consumer dealer award
New (440) 297-2144 (440) 297-2144
Used (440) 586-3019 (440) 586-3019
Service (440) 586-3016 (440) 586-3016

Reviews

(2,323 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ken Ganley Kia Mentor from DealerRater.

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It was a great experience.

It was a great experience. Erica Hughes, displayed a tremendous amount of alacrity and met my needs with celerity.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Kia Mentor. We hope you have a great day!

loved the place inside and out, been there several times

loved the place inside and out, been there several times and it’s always been great.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Consumer response

thanks so much ry!

I had may vehicle in service today and had a 5 star

I had may vehicle in service today and had a 5 star experience with service associate Erica,she is absolutely amazing asset to this service department.

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  • Overall experience 5.0
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  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Kia Mentor. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Everyone was friendly and polite.

Everyone was friendly and polite. Service that was done was great. I’ve never had a problem.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Amazing service!

Amazing service! i will definitely be recommending this kia dealership to friends and family, in my experience the people there are very friendly and they're there to make you completely satisfied

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Jordan, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Long waiting time but they get the work done.

Long waiting time but they get the work done. Customer service is always nice at the auto repair shop. I like that they wash the cars.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Dmitry was very knowledgeable and friendly when we

Dmitry was very knowledgeable and friendly when we stopped in to take a test drive. He worked very efficiently with the team at Ken Ganley to get an offer to me that was fair and within a couple of hours I was driving away in my new car. I highly recommend both the dealer and our salesman!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for your kind review, we are happy to pass along your comments to the team here at Ken Ganley Kia Mentor! We do hope we can be of assistance in the future. Take care!

Everyone here is very friendly.

Everyone here is very friendly. They got me right in and had my car ready in a timely matter. They made sure I knew everything that was going to be done.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Hi Kim, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

The person who took care of me was amazing.

The person who took care of me was amazing. Very Friendly and helpful. Very knowledgeable . Got me in and out within an hour. Went over everything that was done.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

They were very prompt with service and professional.

They were very prompt with service and professional. Was given personal attention and kept informed of progress of my services

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!