Spartanburg Toyota

(435 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 6:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 6:00am–6:00pm
Tuesday 9:00am–8:00pm 6:00am–6:00pm
Wednesday 9:00am–8:00pm 6:00am–6:00pm
Thursday 9:00am–8:00pm 6:00am–6:00pm
Friday 9:00am–8:00pm 6:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–5:00pm
Sunday Closed Closed
New (888) 859-1886 (888) 859-1886
Used (866) 523-9885 (866) 523-9885
Service (888) 881-1768 (888) 881-1768

Reviews

(435 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Sales department-wise, this dealership is great. Super...

Sales department-wise, this dealership is great. Super friendly and answered any questions I had. Service department wise, there could definitely be an improvement. Also, when signing final paperwork, at least it seemed to me like it was extremely rushed and nothing was explained regarding payment plans and the like, but overall a good dealership.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us. Customer satisfaction is our number one priority, if you would like to go over your paperwork again one of our sales managers would be happy to do that. Give us a call at your earliest convenience at 864-595-2300.

My experience at this point is extremely positive with Mr...

My experience at this point is extremely positive with Mr Bill Ledbetter and Mr Thomas Hawkins. Both are very professional and extremely knowledgeable. It was a pleasure working with and purchasing a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your business!

Tony is the best ever. Truly, no joke, don't waste your...

Tony is the best ever. Truly, no joke, don't waste your time going elsewhere. I shopped Asheville, Hendersonville, Greenville, 12 + dealerships. He helps you buy a car! He's not selling you a car is the way it felt. I've been buying cars for decades for myself and my kids, and I've never been more impressed with a dealership or the salesman. Seriously. Never been happier. Tony was attentive, professional, walked me through every single step. Everything was delivered exactly as promised. Impressive team including the sales manager Dave Ledbetter. Smooth sailing experience all the way. Don't waste your time going elsewhere. Seriously see Tony Jackson.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are so glad you had an amazing experience with us. Congratulations on your new vehicle and welcome to the family!

We had a wonderful experience with Bill Ledbetter at Dave...

We had a wonderful experience with Bill Ledbetter at Dave Edwards, he was very helpful with all our questions, also enjoyed talking with him about our lord and Savior Jesus Christ, So nice, and pleasant to work with. We bought a Toyota Tundra and so far we love it. We would most definitely buy again from Bill. Sincerely, Johney and Helen Raines

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new Tundra! Welcome to the family!

they do an excellent job on severing there customers...

they do an excellent job on severing there customers right

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for being a part of our family!

Bill Ledbetter was a great salesman. Answered all our...

Bill Ledbetter was a great salesman. Answered all our questions and even set up my phone connection to the car. Be sure to ask for him

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five star review!

It is always a good experience to deal with Dave Edwards...

It is always a good experience to deal with Dave Edwards Toyota service department. I called early that morning and although they didn’t have any appointments available they said that if I would drop my vehicle off they would work me in and they surely did. They called me and explained everything in detail. I picked up my vehicle and was greeted and helped in a professional manner. Very satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate your business!

My visit to Dave Edwards Toyota was a satisfying...

My visit to Dave Edwards Toyota was a satisfying experience. It always is... excellent customer service staff in the repair shop

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five star review!

Prompt, friendly, professional service personnel and...

Prompt, friendly, professional service personnel and outstanding facilities. Thanks for coffee while waiting!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five star review!

Bill Ledbetter was wonderful! He was very helpful and...

Bill Ledbetter was wonderful! He was very helpful and made the process of buying a car easy. My experience with him and everyone at Dave Edwards Toyota was outstanding!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are so glad Bill Ledbetter was able to help you find the vehicle you were looking for! Welcome to the family!