Reviews
Write a reviewA Very Happy Customer
I expressed back in Feburary my interest in the Audi,and was told about the Sonic group.This is one of my best decisions,they worked hard to make it happen....I'm enjoying my SUV and that I didn't have to leave the Golden triangle to get it Thanks Philpott Ford/Sonic group???????
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Conquistador
Kept us well informed during all repairs and did a great job making sure that we were happy with what was done. Customer service, which is something you do not see very often, is still a number one priority at Philpott.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Glad I went to Phillpot ford.
Purchased a F150, sales man was really knowledgeable about ford products. Also he was not pushy to buy it right away. Not just him all sales members where very confrontational when paper work was being wrote up.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service!
Went in for a scheduled service appointment. I was greeted promptly, and I was in and out in under 45 minutes.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Customer Service and Professionalism
Everyone at at the dealership was very friendly and Professional. Mark Fiorenza was very patient and helpful in finding us our 2016 Ford Explorer. Buying a car from this organization could not have been easier!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service
Service was fast and efficient. The service writer was great.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service
I always deal with Ed Marcus, always so helpful and friendly, I have been a Ford customer since 1981 when I bought my brand new mustang from Philpott when they were located at the corner of Magnola andNederland Avenue.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Outstanding prices and finance options imaginable
Great service and help in getting the best vehicle along with an affordable price for my needs. I love my 2016 Ford Fusion SE!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Review
Very helpful and willing to work with the customer
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
great services
It was good and would recommend to you all. I also liked the way they were giving priority to my work and were updating me about the progress regularly.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase