Philpott Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (611 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 7:00am–3:00pm
Sunday Closed Closed
New (888) 844-9089 (888) 844-9089
Used (888) 844-9724 (888) 844-9724
Service (888) 846-1676 (888) 846-1676

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (611 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Philpott Ford from DealerRater.

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Brandy Seymour

I went to the dealer on the recommendation of my son. I was treated very well with the sale person and manager. They worked with me until we were able to make a deal that I could live with. I bought a F-150 King Ranch

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service

It was great like always!! Never have a problem and didn't take too long.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great purchase at Philpott!!!!!!

We purchased a 2016 F-150 Lariat. Raychel Ray was our sales person. She was very knowledgeable on every truck we looked at. I would recommend Raychel to anyone who visited the lot for a new vehicle. We had a great experience at Philpott Ford and would go back again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service.

Everything was excellent. All of the staff was very nice and helpful with all questions that I had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Recent purchase

It was time for a new vehicle and I made a call to one of your salespersons that I have known for a while. The Salesperson was very courteous and helpful. The truck that I wanted was located and made ready for me the next day. The finance person was very helpful and helped me obtain what I needed. The truck is great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Promises the moon, delivers average

Bought a certified 4Runner - very nice vehicle. Typical buying process - many courtesies accompanied by many requests for glittering reviews, always stressing that anything less than "completely satisfied" doesn't meet the dealer's standards . Ended up that the car did not have an important (to me) convenience feature listed as included - automatic headlights. Found this out while reviewing the owner's manual to figure out how to make them work. They don't work because the vehicle doesn't have them, although the listing advertises them as included. Responded to dealership request for a good review by pointing out the listing issue. Mark (salesman) responded by email saying "I feel your anger" (not kidding). When I asked if that was it - no solution available or offered, he suggested I note this in my review. Done. Really nice vehicle that will irritate me every time I put the key in the ignition.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Best dealer.

Always a pleasant experience at Phillpott. Call/ and know me by name. Friendly staff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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My Ford F150

This Ford F150 is my third one from Philopott Ford and Adam Carter sold me each one. I know Adam to be friendly, knowledgeable, & professional. I come back because of the great service department and because of Adam. I recommend Philpott Ford to each of you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Will not get another truck until I am 95 years old

I was very please with Philpott and Mark Fiorenza. The last truck I purchased was in 1998. Love my Ford Trucks. I can see why they are the number one sellling truck in the world. Thanks again to Mark Fiorenza who gave me a great price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Super Excited!

Mark took excellent care of me! Getting my new Hyundai Santa Fe was a breeze. Again, Super Excited!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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