Reviews
Write a reviewExcellent Customer Service!
We bought our daughter a Jeep Wrangler & received excellent customer service from start to finish! She loves her Jeep! Thank you for taking such great care of us!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great salesman with new truck purchase
Mark tried desperately to find the exact truck we wanted and when that was not possible with the options we insisted on he took us to Brett where we ordered the truck exactly like we wanted. Mark was with us through the ordering, took great detail in making sure our add on gooseneck hitch was as we wanted, financing, made sure truck was serviced properly and went through showing us all options and how they function on truck. Mark is a conscientious and thorough salesperson.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Outstanding!!!
Just a great experience! All work done quickly and properly. Vince was just so nice and easy to work with. Absolutely worth the drive from Austin
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great customer service!!!
I just recently purchased a 2013 Toyota Tacoma from Benny Boyd in Bastrop, Texas! Great little truck and the salesman is awesome, Javier Guerrero is more than helpful...this is my 5th vehicle to purchase from Javier and I have to say that I will continue to shop with him. He goes out of his way to make you happy and always makes the purchase happen!!!!! Not to mention he is pretty funny too!!! Thank You Benny Boyd and Javier!! Carla Webb
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very helpful staff
Everyone that gets a new car is in love with those who help them...but...they have had to tell me no. Last year, it is what it is. If you have decent enough credit and a down payment, they will be able to help you. They were polite and kind during my "let down" last year inviting me to come back again. I did because they were so kind and helpful. I am sure glad I went back to them. I went in again this year, and they were able to help me. They helped me find the car that was in by budget, but one I wanted. They were so nice, and they were helpful. I had a large enough budget to play with, I changed my mind...and they cheerfully understood and simply resubmitted new paperwork. I really enjoye working with them and my car is a 2014 dream on wheels! I got traditional bank financing, but if I wouldn't have been able to, they DO have vehicles that are on a "buy here pay here" program. Either way, they will do what they can to help you.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
oil change and tire rotation
Awesome service and very professional. Did not have to wait very long. Would recommend dealership to others. I will most likely consider any future vehicle services.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Oil Change
Regular oil change. Wait was an hour long, though I wasn't sure why since there wasn't anyone else there. I'm never told how much the oil change will cost until completed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Best New Car Sales Experience Ever
If you can find a better new car sales team in the State of Texas then please tell me. My whole transaction was done over the phone and they brought the car of my dreams to me. Where many dealers wouldn't even talk a number unless I stepped on their show room floor this dealership never required me to come and visit their dealership that is over 100 miles away. As far as I'm concerned this dealership is right next door. The whole transaction took two days after we identified what car I wanted (beat this, they went and found one for me since they didn't have exactly what I wanted) and two professional looking individuals came to my house to have me sign paperwork, go over the new car, and then take my trade. I would call this Internet buying or would call this home buying as all the other Internet sales teams wanted to drag me onto their showroom floor. This one gets my label of the "Best xxxx Dealer in Texas"!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Service
I received excellent and friendly service on my recent maintenance visit to Benny Boyd's in Gonzales. The work was timely and efficiently performed, to my satisfaction. Great work.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Oil Change Service
My husband and I did not want to have to drive all the way up to South Point Dodge and we are so glad to have been able walk into Benny Boyd and get the service we needed without hesitation. Everyone was very helpful, considerate and very polite. We look forward to continue working with Benny Boyd. Thank you so much.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair