Steele Gonzales Chrysler Dodge Jeep Ram

Easy to work with very knowledgeable sales staff. Helped me get approved even though I had some challenges with my credit. Would definitely recommend them. Ask for Joe

**Avoid- Terrible Service** I've had an incredibly frustrating experience with Steele. I bought a car from them two months ago, and it still hasn't been fixed as promised. They told me the car needed some repairs, but they've been dragging their feet ever since. Now other issues have risen and 2 parts later it still isn't fixed nor the original problem that they said would be taken care of in MAY! (it is now July 20) Every time I call to check on it, I get the runaround—excuses and no real answers. Honestly, it feels like they just took my money and forgot about me. It's beyond frustrating to be left hanging like this. If you're thinking about buying from them, I'd seriously reconsider. Save yourself the headache and go somewhere else where they actually care about their customers.

Had a deal on a nice truck, they jacked the price up and sold it to someone else, this is after they added 2800 to the price for "add ons" that are apparently mandatory. Steer clear unless the deal is that hard to pass up. Dealer seemed fine at first, seemed nice enough. Ended up being quite terrible and unprofessional.

Took van in for repairs, completed repairs but broke windshield, replaced windshield scratched dash up and left greasy fingerprints all over headliner, cleaned fingerprints but left large round stains in the areas where the fingerprints were. Nolan Casares at the service desk was great ( absolutely no complaints whatsoever about this guy, he was totally professional and polite ) took the van to have it detailed again right away. Once the van was done being detailed the service manager and myself walked out to inspect the car... some of the round stains were gone but two were still there, service manager David Quinn said they were just supposed to clean the fingerprints and implied I had put them there stating no chemicals they use leave stains and was really passive aggressive and honestly just an xxx, took the car to have it detailed AGAIN, came back and stated they were water stains and they got them out. Funny their chemicals don’t stain but water does right? As we were walking to the van he then stated” I noticed you have a sunroof too” implying the water was from the sunroof leaking I guess. Took absolutely no accountability for the stains or anything at all and never once apologized for anything. We had to take the van back 3 times for issues that were totally their fault and the service manager was still a complete jerk. I will never return to this dealership for any reason....if my truck blew up in their driveway I’d walk to town rather than even ask to use the phone at this place.

I purchased 2 vehicles from these guys, and both times when I tried to cancel the extended warranty and the gap insurance the finance manager Ryan Faglie lied to me about processing the refunds. They are quick to take your money and very slow to pay you back for any refunds. Which is usually typical of of car dealerships unfortunately. Also buyer beware, they try to force you to purchase $300.00 worth of useless coupons for their service department. Both times I almost backed out on the deal until they took this off the table. PLEASE GO OVER YOUR FIGURES IN FINANCE TWICE AND DO YOUR HOMEWORK!!! THE FINANCE MANGER IS VERY SHADY.... To many places to go buy a car from, I would pass on this place!!!

They have very friendly and helpful employees, any questions you have they will gladly answer. They will work with you and help you find the best choice of vehicle you are looking for.

I absolutely love my charger!! Thank you Arnold..I got a xxxx of a deal :) excellent customer service and the staff is very friendly a wide variety of vehicles to choose from new & used.

Arnold was very helpful, walked out with the car I wanted with an even better deal! Loved the service. Definitely recommend Benny Boyd so glad I came here.

The service was awsome Arnold was well knowledgeable on the cars and did everything to get us going in a new car they worked amazingly ... would definitely recommend for anyone in search of a new car .

Great customer service, Really helpful, Great trucks, Not pushing a sale, Great experience, Answers all questions, does not try to talk you up, very nice