Steele Gonzales Chrysler Dodge Jeep Ram

Delivered a truck to me that didn't have the equipment I wanted . Plus Had a credit score of 822 with the highest rating in dealerships of 843 and said they couldn't get me Financing. They are a joke.

I feel if I bought a truck from you of that size and value and it's as new as it is and already needing worked on your service department should take better care of the costumer instead of telling them they had to take a little car or nothing

Our salesman Ryan was awesome and made the transaction as smooth as can be. Was dreading purchasing a new truck until I met Ryan. Made the experience enjoyable!!

Unbelievably friendly service and prompt work was done on our vehicle. I will definitely recommend Benny Boyd of Gonzalez to anyone I know that is looking for a great deal on a vehicle or great and prompt work done if needed. Thanks Benny Boyd, keep up the GREAT WORK!!!

No high pressure sales. Lenore answered all questions. Staff even stayed late to finish paperwork, clean car, etc.....and they were so nice about everything!!

Refresh my computer so I could back to richmond tx. They said my exhaust was stopped up got home and getting it repaired as I type this message.

The Benny Boyd staff were very professional and customer oriented. They provided excellent customer service and the service group seemed very knowledgeable of parts and service required to my vehicle. Everyone there was attentive and responsive to my needs and concerns. They performed high quality of work on my vehicle and I would recommend this group to others.

It was very quick and pleasant. Very nice and clean facilities! Very much worth the 45 minute drive to have the service done. Thank you all very much!

FIRST OF ALL, When I purchased my truck at the Gonzales, TX Benny Boyd October 28, 2015, I was referred by my brother, who by the way, NEVER received his $100 referral fee as promised. Today is March 7, 2016. I purchased the Express 5 warranty with the no-hassle understanding if anything needed repair or replacement, it would be simple and handled at the dealership. I didn't expect to get so much runaround for everything covered. Chip repair had to be sub-contracted. The tire repair turned into a replacement and the Parts/Service manager, David Quinn, insisted I had to pay first, then fill out paperwork for reimbursement. This paperwork was MIA at his office; I was responsible for calling and getting the paperwork. Once I received the paperwork, then he'd be "happy to help fill it out," with me when I'd swing by. I don't live in Gonzales, so swinging by was not an option. One day prior, I scheduled an appointment for the repair, assuming it meant I'd get in the shop before the walk ins. I was incorrect. I was told my warranty covered a rental car in lieu of waiting for my vehicle to be repaired (at time of purchase by their finance personnel). Again I was misinformed. The "appointment " was simply to reserve time with an advisor for my vehicle. Nothing else. As I sat and waited, advisor Kayla Fitch was informing a potential customer that, indeed, they had "loaner cars" for use throughout the day so the customer would be able to do some shopping in town. I was never offered a loaner vehicle. I waited 2 hours for my tire to eventually get replaced, because the plug that I had used to temporarily stop the air leakage made the hole too big to repair. I asked twice for a loaner car: upon arrivAL and one hour later. It was at that time that service Mgr. Quinn informed me it would be only 30 minutes longer. He was wrong too, for it took a full hour longer before I had possession of my vehicle again. Advisor Fitch informed me that my replacement tire would be, "Only $179.95, " a price I wasn't excited about, but understood tires aren't cheap. Once again, price increased by $60 plus once I was at check out. I voiced my confusion and Fitch simply replied, "This is with tax. " I was not at all amused with her false information, lack of communication with this customer, and strong interest in her personal phone at her workstation. After paying, I requested the Service manager. Eight minutes later I voiced my concerns to him, and, of course, he defended his employee, threw his hands up about the paperwork for my reimbursement, and attempted to tell me that they "Do our best to get vehicles out as quickly as possible. " Not so in my case. I called Express 5, spoke with Chris, who disagreed with David Quinn. When I printed out the paperwork for reimbursement, the cover paper clearly states dealership needs to call for payment. Zero stars for Benny Boyd Gonzaes, TX.

This was my first time being at a vehicle dealership & looking at a vehicle, the service at Benny Boyd in Gonzales was quick and friendly. Chris mora is an exceptionally friendly guy and overall a great sellsman the whole time I was there he made it a very enjoyable experience and I left with a great truck that I'm sure will satisay and fulfill all my needs in the years to come. I also want to give a special thanks to Robert (the financial guy) for helping me get asome best of a deal on my truck as he could.