Steele Gonzales Chrysler Dodge Jeep Ram

The Vehicle wasn't where it should have been. First it was Bastrop, then Gonzales, then Lagrange and Lampasas. It wasn't cleaned, the computer said chance oil, service said the oil had been changed, floor mats missing, and mixed match Tires, new Tires on the back and old Tires on the front. It was explained to me about the Tire tread and the Law and all, but who does that, new Tires on the rear and worn Tires on the front. In total, I made three trips to Gonzales from my home in Pflugerville to get things right. After buying new Tires for the front, I must say that at this point, I'm very satisfied with this Vehicle and how it performs.

this service call did not go very smooth for me. My AC was found to be leaking. My service advisor thought I had a 2014 but I had a 2015. So he wasn't aware that the 2015 required the new type of antifreeze which cost the customer a lot of money. He went ahead and had them to put in the new antifreeze without consulting me and this new antifreeze cost twice as much as the old. So to make a long story short, I ended up having to pay over $300.00 for a repair that I didn't authorize nor was I informed that this was taking place until after it was almost finished. The service advisor said that my car was the first one that was done with the new antifreeze so he wasn't aware that it cost so much either. Well, that's unacceptable because if this is your business you should be made aware of all the pricing so that you can inform the customer ahead of time and get the approval before the work is completed.

This was my first time using a Benny Boyd Dealership other than the one at Lampasas. I have to say the Benny Boyd Dealership at Gonzales was an excellent experience. The staff was friendly and kept me up to date on the progress of my Dodge truck. They answered all my questions as best they could. The waiting room was clean and comfortable. I walked into the showroom and met several nice sales people. Also, there seemed to be a large selection of new and preowned vehicles. I would recommend Benny Boyd at Gonzales to my friends without hesitation.

I walked in looking for a car thinking it would be in house financing but it turns out that buying a car from benny boyd will help build my credit.

Danny and Vince always do a great job when I visit the store! I will always have my car serviced at Benny Boyd Dodge, they are outstanding!

Benny Boyd Dodge and its employees are the friendliest , especially when you're stressing over repairs. They will work with you when it comes to availability.

THEY BOTH DO A GREAT JOB AT THERE JOB I RECOMMEND THE PEOPLE I KNOW TO GO SEE GUYS FOR SERVICE FOR THERE TRUCK OR CAR AND PARTS

The professional staff was great and quick! I had no appointment but, that was not an issue! My warranty issue was repaired with the oil change program I purchased with my jeep. Thank you David!

Great services I called Benny Boyd Gonzales, gave Lenore what Truck I wanted the color, the add on I wanted and what I didn't want. 30 minutes later she called back had exactly what I wanted on the lot ready to go. By the end of the day paper work was ready to be faxed and signed. By Monday the truck was delivered and paper work was signed. Thanks to Benny Boyd Gonzales and an Awesome job Lenore had done!

I live in California and found the perfect truck and not to mention the deal in Texas with Benny Boyd's flew to San Antonio hassle free in and out of the dealership drove my truck home very happy!! Thank you