Grand Junction Volkswagen

(1,088 reviews)
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2019 state dealer award
View 8 awards
2019 state dealer award 2018 state dealer award 2017 state dealer award
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (877) 872-1402 (877) 872-1402
Used (888) 833-5810 (888) 833-5810
Service (888) 833-0790 (888) 833-0790

Reviews

(1,088 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Grand Junction Volkswagen from DealerRater.

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Awesome deal at G J V W!

Frank the Tank was an awesome salesman for the used car deal that we made at Grand Jct. VW. He worked hard to get us a great deal with his managers. “Frank the Tank” was excellent at the details and found the missing driver side floor mat. The car buying experience with Frank was a pleasure.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Excellent Service, Frank "the tank"

I received excellent service from Frank "the tank". He went above and beyond to help me purchase the choice VW for me! Everyone at the Grand Junction Volkswagen deleadership was kind and helpful! Thank you so much for the your superb service, Kim Wong

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The Salesman was extremely friendly and thorough!

We went in looking for a specific Truck. Frank the Tank made our experience looking extremely pleasurable. He worked very hard to get us the best deal possible! He even stayed late to make sure we were satisfied! The dealership has so many different vehicles to choose from that they met our needs right away. This was our first time going to Volkswagen and the building is clean, beautiful and the staff were so friendly. We even got a nice price on our trade in too! Thank you Frank!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Hardest working salesman

Brian was great to work with him and his crew did a fantastic job patiently working with us on our new Jetta. We absolutely knew when we were trying to negotiate these gentleman and especially Brian were actually working on our behalf even when I knew they may take a negative in our trade in.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Excellent Experience - Ask for Skyler

Our experience at the Grand Junction Volkswagon dealership was great! Everyone we worked with was super friendly, helpful, informative and patient with all of our questions. The Manager Shawn came out and provided lots of useful information until a salesman was available. Skyler made the purchase experience very fun and efficient, and Christopher in the finance department made the complicated paperwork simple and easy to understand. We definitely recommend this dealership and Skyler, Christopher and Shawn if you are looking for a great car, a fair price and an enjoyable buying experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Easy, friendly, fair! Ask for "Frank the Tank"!

I purchased a 2013 Tahoe LTZ here recently. The salesman Frank "the tank" Palmisano was very experienced (over 40yrs), knowledgeable, easy-going and personable. He really listened and was not pushy, just takes a very matter of fact approach to buying. He then called to follow up on my overall experience and make sure everything was going well with the vehicle (it is, I LOVE it)! Financing was easy, and price was reasonably fair. Overall I would shop here again and refer friends and family. Also TONS of cars to choose from, I would go here first of anywhere in town.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

Skyler was awesome to work with!!

We purchased our first Volkswagen and can’t say enough about the amazing experience we had! Easy, competitive & fun to work with. We definitely recommend working with Skyler at Grand Junction Volkswagen!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Extremely happy

The staff at Grand Junction VW is super friendly and wants to help you get the car that is perfect for you, and they aren't pushy about selling extra/more than what you are looking for. We had a great experience and really enjoyed working with Skyler. Since buying our new car, he has checked in with us to make sure everything is fantastic. Would definitely recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The only place to buy in Grand Junction

My husband and I live in South Carolina and our daughter has moved to the Grand Junction area. She needed a car and we had located one that was listed with this dealership. Gary greeted us in the parking lot and was helpful with knowledge about the car and the purchasing process. Our daughter did decide to buy the car and she loved it! After about a week, she was at a local gas station and the key got stuck in the ignition and wouldn't turn. She was stranded at the pump. She called us but we were back in South Carolina so I called Gary. He immediately left the dealership and went to her at the gas station and fixed the problem. As far as I'm concerned, Gary was an angel in disguise!! I don't if any other salesmen would have gone out of their way like that, but Gary did. Gary Sprague made the total car buying experience for us one we will never forget and we won't go anywhere else to purchase a car in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

Best Service Ever

We purchased a used car from Grand Junction Volkswagen and received the best service we could have ever hoped for. Gary Sprague went the extra mile to help walk our daughter through the process of purchasing her car. They made sure it was cleaned inside and out and made any repairs that the car needed. I would highly recommend them to anyone looking to make a new or used car purchase! David Rozman

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.