Reviews
Best dealership I've been into, through all of the ones I...
Best dealership I've been into, through all of the ones I visited before deciding on a car I'm glad I chose this place. Extremely friendly, actually wants to help you.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Gary made my day enjoyable. He was fun,knowledgeable. Got...
Gary made my day enjoyable. He was fun,knowledgeable. Got me a great VW and I really love it. His age and knowledge was a plus to me. As I didn't need to tell him how to sell a car. Thank you Gary!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for talking with me.Keep up the good work....
Thank you for talking with me.Keep up the good work. Thanks for helping and showing me how to deal with all the gaget on the car
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Come for the car, stay for the service
We initially started coming to GJ Volkswagen to get service on our Mini Cooper and BMW. But this week, when we were having one of our cars serviced, my wife found the car that she has loved! No pressure, we've talked to Gary Sprague before, and in a short while, we were rolling away with my serviced vehicle and a new (pre-owned) one for my wife! Mackenzie & Christina at the service desk are always so good to help us. The dealership is immaculately clean, too! This isn't our first purchase from this dealership - it won't be the last, either!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Skyler helped us get into a vehicle 6 months ago and we...
Skyler helped us get into a vehicle 6 months ago and we decided it wasn’t the right choice for us. We contacted him and he immediately went to work getting us into something more suitable for our needs. He was willing to work within our budget and I believe he genuinely wanted us to be happy with our decision. We will continue to do business with them. Thanks Skyler and Travis!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Long-term relationship style Sales Professional
So far, our experiences with this dealership (and including Skyler Marx) has been one where the basis is for a long-term relationship over years and years and not just one of fast-take-advantage-style tactics. I appreciate the openness and two-way street style demonstrated by GJVW and Skyler. We have purchased 2 vehicles in the past year and they will see more from us in the coming years as a result of this style.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Time at this dealership
I found our experience with Frank was very relaxed, and pleasant. He was very helpful and informative. He said he would give us a great deal on a car, which he did.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
At the dealership I experienced a wonderful no pressure...
At the dealership I experienced a wonderful no pressure salesman, Frank the Tank, who was kind and courteous, personable, friendly, and really made me feel comfortable in my first car buying experience at a dealership. I would highly recommend, my sales associates, Frank and Travis, and Financial expert Chris, really made an excellent team.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
purcahsed a TDI Passat
Looking for a diesel vw, found the car on dealers web page, went out and test drove with Gary Friday evening. Got pre-approved with my credit union and went out and purchased it on Monday. Easy going staff no hassle, no haggle...pretty much in and out. Would consider buying here again.
- Customer service —
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very professional and efficient
We purchased a Legacy earlier this year, they did a great job, service then was exceptional, now we were back to upgrade to a Forester and they worked with us again very professionally, courteously, and efficiently. Travis, Skyler and Chris worked as a great team to find us what we were looking for and processed the transaction with great speed and efficiency and got us into our new vehicle and out the door. Thanks again!!! Pat and Leslie Hughes
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car