Grand Junction Volkswagen

(1,088 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2019 state dealer award
View 8 awards
2019 state dealer award 2018 state dealer award 2017 state dealer award
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (877) 872-1402 (877) 872-1402
Used (888) 833-5810 (888) 833-5810
Service (888) 833-0790 (888) 833-0790

Reviews

(1,088 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Grand Junction Volkswagen from DealerRater.

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My husband, Joe, texted Skyler Marx about a VW Jetta GLI...

My husband, Joe, texted Skyler Marx about a VW Jetta GLI that he saw on the internet. He was very responsive about getting back to Joe right away, and set up a time to meet so he could test drive the car. This was by far, the best car buying experience we ever had. Skyler was so professional, and not at all pushy. He was very knowledgeable and listened to what we were looking for in a new vehicle. We also met with Jason for financing, and he too was so nice to work with. He did not push us into anything we did not want to purchase. Skyler and Jason were a pleasure to work with, and both will be highly recommended by us! Jan and Joe B.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your recent purchase experience with Skyler! We're lucky to have team members like him here at Grand Junction Volkswagen. It's so nice to hear he was a pleasure to work with, thanks for your business!

We did research on good used cars for weeks. I had...

We did research on good used cars for weeks. I had looked at all the local places websites for used cars, Carvana and Car Guru, even online in Montrose. We wanted something with a clean car fax, reasonable price and good reviews. I emailed several dealerships about different vehicles we were interested in on Sunday. Skyler responded first thing Monday, we chatted back and forth with my questions. He was patient and gave us options when we came to look. Just had a hard time wanting to buy the first one we looked at. Looked at others over the next day, but ultimately went back and got the first one we looked at. He and financing department were good to work with. It wasn't the painful experience I had anticipated. Thank you Skyler!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us a review! We're glad you were able to find a vehicle that checked all your boxes here at Grand Junction Volkswagen, and are happy to hear that Skyler & the team took great care of you throughout the experience. Enjoy your new ride and please don't hesitate to reach out if there's anything else we can do for you!

Went in with not much expectation but wow was I...

Went in with not much expectation but wow was I pleasantly surprised! I was referred to Frank the Tank from my boss. This dealership and Frank was the "BEST" experience I've ever had. Purchased a vehicle that went beyond my expectations and he stayed in my price range. I would recommend this dealership and Frank the Tank to anyone, without hesitation. Thank you, from a very satisfied customer. Fran Knapp

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Fran- we're so happy we exceeded your expectations! Frank is such an important part of the Grand Junction Volkswagen team, it means so much that you recommend him without hesitation! Thank you for your support.

Thanks Frank! I stopped by GJ VW because I was curious...

Thanks Frank! I stopped by GJ VW because I was curious about the Jetta. Frank the Tank was very patient in hunting down the few with manual transmissions like I wanted. When he found a new arrival that hadn't even made it to the sales lot, It was love at first sight! Of course the beautiful red/orange Jetta with several upgrade features was more than I hoped to spend. Frank went to work, Staying 2 hrs after his time to go home, to get me top dollar for my trade and negotiating a nice discount that I couldn't say no to. Thanks again to "The Tank!"

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share this wonderful feedback! We're so glad to hear that Frank took great care of you during your visit, and we hope you're enjoying your new Jetta so far! Take care and we'll see you next time here at Grand Junction Volkswagen!

I worked with Frank the tank when I purchased my used...

I worked with Frank the tank when I purchased my used Audi. Overall very pleasant experience with sales, finance and the service department . Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful review! We're glad to hear that you enjoyed working with Frank and the rest of the team here at Grand Junction Volkswagen, and we hope you'll be visiting us again in the future. Take care!

We purchased a vehicle with Frank the tank and the...

We purchased a vehicle with Frank the tank and the process was very smooth. From finding the right vehicle to financing, everything went very smoothly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your confidence in Grand Junction Volkswagen, and for your business. We are thankful to have you as a customer.

Jeff was wonderful to work with. He listened to us and...

Jeff was wonderful to work with. He listened to us and found exactly what we wanted. We are very happy with the Outback we bought and couldn't have ask for better service. Jeff was one of the best sales agents we have worked with. I would feel good about sending others to him. He worked to get us a great deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for providing this feedback on your recent visit to Grand Junction Volkswagen! We couldn't agree more about Jeff, we are thrilled to hear he got you a great deal on your Outback! We look forward to your continued business with us. Thanks again!

Purchased a used VW Alltrack (sadly, a discontinued AWD...

Purchased a used VW Alltrack (sadly, a discontinued AWD station wagon) - I'd called just to find out if they could get one with low miles. Spoke with Travis, the Sales Mgr, who connected me with Gary. They had an almost perfect (low miles) in stock, but not yet on the website. I hate buying cars; this was easy. No pressure, no sales maneuvering - just answered all my questions, helped me to consider whether this was the vehicle I wanted, and gave me other options. I wouldn't hesitate to buy through this dealership again. (And I had the same great service in 1999 when I bought a Subaru from the same dealership.)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Skyler was wonderful to work with. I first sent an email...

Skyler was wonderful to work with. I first sent an email asking about a vehicle and he was very quick to respond and answer all of my questions. Quickest and easiest car buying experience I have ever had. He was not pushy and made me feel comfortable buying a vehicle without my husband with me. Everyone at the dealership was very friendly. I would definitely buy from them again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your experience with Skyler! We love hearing that he made your car buying experience comfortable, quick, and easy! We look forward to your continued business with us at Grand Junction Volkswagen.

'Frank the Tank' was knowledgeable and friendly and the...

'Frank the Tank' was knowledgeable and friendly and the support staff was efficient. The overall experience was excellent for our purchase of a used Subaru.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for visiting Frank at Grand Junction Volkswagen! We appreciate your 5-stars! See you next time!