Team Toyota

(1,565 reviews)
Visit Team Toyota
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
New (888) 699-9641 (888) 699-9641
Used (877) 470-6916 (877) 470-6916
Service (866) 434-3886 (866) 434-3886

Reviews

(1,565 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Team Toyota from DealerRater.

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Worked with Riley and Mark and everything was quick and

Worked with Riley and Mark and everything was quick and the process was really easy. I will recommend to anyone

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

This is great news! We're so happy to know that you had a good experience with us, Cameron!

The BEST CAR Customer Service that I've ever had.

Oh, My Goodness!! Words can not express how impressed I was with the service that I received from Moose and Riley. They were extremely professional and helpful from beginning to end. The service was phenomenal!!! The paperwork and the entire process went extremely well. I could not believe that I had just purchased a van. I was expecting this car-buying process to be long and exhausting, just as it has been in the past with other dealerships. I came in on a Saturday, which is my shopping day. I purchased my car, had lunch while I was there, and was still able to get my shopping done, just as I do every Saturday, while driving up and down Indianapolis Blv. Moose and Riley treated me like they had known me their entire lives. They made me feel like I not only have a new van but now have two new bonus sons. They are the best!!!! Oh, and I absolutely love my new van and know that it's a looker because heads were turning as I drove into the courthouse parking lot. SCHERERVILLE TEAM TOYOTA, YOU ROCK!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

This is great news! We're so happy to know that you had a good experience with us!

Great Dealship

I called this dealership and spoke with Drake and informed him of my situation. He was so pleasant and told me to come in and he can help me. From the time I sat down until the time I left he was nothing but AMAZING. Drake is the definition of GREAT customer service and overall a great person!!! Thanks Drake

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

This is awesome to hear! Thanks for the great review!

Walked in looking for a deal and that’s what I got

Great experience. Very professional and family oriented atmosphere. Justin did a terrific job. Riley did a terrific job. Very greatful! Over all great experience and I left with a great car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the great review, Jason!

Jake was great an answered all my questions would shop

Jake was great an answered all my questions would shop there again car is great

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the review!

Best experience

I had an amazing experience with Mark he’s the best sales man there is he was able to get my dream car within weeks and he was so helpful, soo kind, and provided us with the best service they can offer 10/10 I recommended!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the great review, Karina!

I’d have to say this is an easy dealership to work with.

I’d have to say this is an easy dealership to work with. Everyone was helpful and friendly. The used cars are always in great shape and there is a great selection. Amyla has been super helpful in purchasing 2 cars from there. Go see her!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the great review. It was a pleasure serving you as a customer.

Thought for a moment our van had it's last ride after it

Thought for a moment our van had it's last ride after it broke down last night. Thanks to Chris and the service crew at Team Toyota it will live to see another drive after the oil line blew. They worked with us to figure out not only what the most critical repairs were but got the work done in about 5 hours. It needs more work than we are willing to put in long term, but we are hoping to be safe for another 6-12 months until we can get our other car paid off. When that time comes, we will be returning to make our 6th vehicle purchase from Team Toyota.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thanks for sharing your experience Nina!

I had a great experience with both Justin and Riley.

I had a great experience with both Justin and Riley. They made the entire process go as smoothly as possible! I would recommend both of them to anyone looking for a car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the great review, Daniel. It was a pleasure serving you as a customer.

Definitely a five-star dealership

I have purchased four vehicles from this company. I've used several different salesman they have all been professional and very detailed and explaining all the steps in purchasing. I would highly recommend this dealership to anyone looking to purchase a new or used vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the glowing review, ED! We're so glad you enjoyed your experience with us!