Team Toyota

(1,565 reviews)
Visit Team Toyota
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
New (888) 699-9641 (888) 699-9641
Used (877) 470-6916 (877) 470-6916
Service (866) 434-3886 (866) 434-3886

Reviews

(1,565 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Team Toyota from DealerRater.

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Had a good experience at team Toyota.

Had a good experience at team Toyota. No pressure, Drake Miller was my salesman, he was a pleasure to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Thanks for the great review! :)

Pleasant, friendly, professional, it was all good !

Pleasant, friendly, professional, it was all good !!id drive to Indy if I hadn’t already committed to Warsaw Toyota

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the review!

Professionalism

I am a loyal Toyota customer from out-of-state who needed a great dealer (like my own) to work with, and Team Toyota in Schererville did not disappoint with their great sales and customer service! Due to a family emergency I wanted to purchase a reasonable car while here temporarily. I had the good fortune to work with Janessa (and her great 'support team', Raul and Ike) who made me feel comfortable immediately. They listened to my needs and responded with professionalism and kindness in order to get me into the vehicle I wanted. If you are looking for a dealer that you can trust not only to sell, but to serve the customer, Team Toyota is your place! Thank you, Janessa, Raul, Ike and everyone at Team Toyota who made this happen for me during a particularly stressful personal time. Truly a 5-star operation!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi! This is so great to hear! Thank you for sharing your experience with us and for choosing Team Toyota. We truly appreciate your business!

Don’t waste your time.

Don’t waste your time. I asked about condition of vehicle a few times only to be lied to. Told it was in great shape. Drove an hour to find out it had bad body work done and door rusting out. Thanks for wasting my time. What happened to honesty and integrity? That’s how you become a good salesman. I dealt with Zane

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.
Dealer response

Hi Eddie! Thank you for bringing this to our attention. We're so sorry to hear your experience didn't go as either of us had hoped. We'd like to gather further information from you to see how we can best resolve this! Please call our General Manager, Jason Akers, at (219) 924-8100

I am very pleased with my experience during the purchase

I am very pleased with my experience during the purchase of my new vehicle, and with my recent service. I enjoy working with Drake Miller. He is very knowledgeable and answered all my questions, and made the experience comfortable and fun.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

This is great news! We're so happy to know that you had a good experience with us!

Bought a car

Drake helped me buy my first car and the process was smooth and easy. Took longer then expected but still a great experience at this dealership and plenty of helpful people!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're so glad to hear this! Congratulations and thank you for the review!

Smooth Sale

We have bought a few vehicles from Rick and the process is always quick and smooth, highly recommend Team Toyota, they always have a nice selection of used vehicles.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the review, we're so glad you enjoyed your experience with us!

Awesome dealership!!

I live in Florida and found the exact used Highlander I was looking for with all the options I wanted for a fair price. I called and spoke to Justin and he took multiple photos and videos of the vehicle for me and was very transparent about the two small flaws the vehicle had with the paint. I ended up flying up from Florida and purchasing the vehicle. Justin and his brother Riley both helped me and I can’t say enough good things about their professionalism, knowledge, friendliness, and customer service. This is a family business and they made me feel like family. There was no high pressure either. This is how a car dealership should be. Thanks guys! I love my Highlander. Thanks for being so helpful!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, Robert! This is so great to hear! Thank you for sharing your experience with us and for choosing Team Toyota. We truly appreciate your business!

Very professional and friendly staff, especially Mark ,

Very professional and friendly staff, especially Mark , he took the time to go through the entire process of buying our new car explaining everything we needed to know

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

This is great news! We're so happy to know that you had a good experience with us, Donald!

Great service to the costumer

Professional service. Mark Martin was great, he took the time to explain all we needed to know. Made the purchase of our Rav4 so easy and fun. Highly recommend Mark if you looking to buy a Toyota

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the great review, Deisi. It was a pleasure serving you as a customer.