Reviews
I scheduled free routine maintenance.
I scheduled free routine maintenance. Was I surprised to find out the only maintenance that was free was an oil change. You should advertise it as a free oil change. Very deceptive on your part .
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Hello, We apologize for any confusion regarding the maintenance services. It's important to us that our offerings are clearly communicated, and we appreciate your feedback on this matter. If you have further questions or concerns, please feel free to reach out directly. Thank you, Hovik Khachekian - Fixed Ops Manager - 818-722-7671 - hovikkhachekian@lithia.com
Excellent and fast service, very nice people, ready to
Excellent and fast service, very nice people, ready to help any time. Professional job. Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We take great pride in providing exceptional service and your satisfaction is our ultimate goal! Thanks for being a Keyes Hyundai of Mission Hills customer!
Service department does a great job.
Service department does a great job. Easy to schedule. They see you right away. Most recently Michael came right out when I arrived, thoroughly explained what they were going to do, and expedited everything so I was able to head home in just a couple hours.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Craig, we're delighted to hear that Michael and the service team at Keyes Hyundai of Mission Hills provided you with such efficient and thorough care. Thanks for sharing your experience!
Chris and the team were very helpful and although it took
Chris and the team were very helpful and although it took longer than expected, they did set the proper time frame once I told them why I was there. Appreciate honest people.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that Chris and the team at Keyes Hyundai of Mission Hills provided you with honest service. Thank you for your patience, and we appreciate your kind words!
This service department is the best I have ever
This service department is the best I have ever experienced! Ian Archer was quick and honest and friendly with helping me in a time of emergency. Best service I have ever had.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello John! It's wonderful to hear that Ian and our service department at Keyes Hyundai of Mission Hills provided you with exceptional assistance during your emergency. Thank you for sharing your experience!
I am actually much closer to another dealership, but I
I am actually much closer to another dealership, but I always go to mission hills, because they are honest with me, help me out with rentals when my car is being worked on, and they're nice to my kids. Ian in the service department especially has gone above and beyond.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're honored that Ian and the team at Keyes Hyundai of Mission Hills have earned your trust with their exceptional service. Thank you for choosing us despite the distance!
Car was serviced quickly and they honored a coupon which
Car was serviced quickly and they honored a coupon which I didn't have with me.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for stopping by Keyes Hyundai of Mission Hills for service! We're always happy to save you money where we can. Safe travels!
Ian is very helpful.
Ian is very helpful. I'm always able to get a ride to and from work and service is done well. Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We really appreciate your kind words for Ian and our team! It's always our goal to make service helpful and convenient for you. See you next time!
Was able to make an appointment for a Saturday morning
Was able to make an appointment for a Saturday morning just a few days before. Service department was very busy on the weekend, but I was out in about two hours for a standard service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Our team at Keyes Hyundai of Mission Hills was happy to accommodate your schedule and get you in and out efficiently. Thanks for choosing us for your service needs!
Good communication and prices.
Good communication and prices. When the ETA of work took longer than expected, I was given a rental to go about my day!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your recent service experience with us! We know your time is valuable and were happy to offer the rental when things were taking longer than expected. If you need anything else, please don't hesitate to reach out to us at Keyes Hyundai of Mission Hills!