Reviews
The service was great.
The service was great.. Easy to reach. Communication was stellar. Will recommend to family and friends
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We love knowing you had a great experience with us at Keyes Hyundai of Mission Hills! Thank you for recommending our service, and we look forward to assisting your family and friends in the future.
Great customer service, professional and knowledgeable
Great customer service, professional and knowledgeable staff, very fast and efficient service. Thank you very much.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful review, Andriana! Our team at Keyes Hyundai of Mission Hills was more than happy to provide fast and efficient service. We appreciate your business and look forward to serving you again in the future!
Welcoming, respectful, polite, kind & overall great
Welcoming, respectful, polite, kind & overall great service. Second time attending, no issues or problems. Grateful.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for stopping by again, Rayne! It's always a pleasure to assist you at Keyes Hyundai of Mission Hills, and we look forward to your next visit.
The only issue that I have is, the service guys they are
The only issue that I have is, the service guys they are not clear with their words. They don’t explain that some of the services are recommended or not. That frustrates me…
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your feedback with us. We apologize for any confusion and understand how important clear communication is during service visits. We'll work on improving this aspect for future visits, but if you'd like any further clarification, please feel free to contact me directly, thank you. Hovik Khachekian - Fixed Ops Manager - 818-722-7671 - hovikkhachekian@lithia.com
Ian who helped me was awesome , he was fast , efficient ,
Ian who helped me was awesome , he was fast , efficient , very knowledgeable, and a delight to work with I would refer to him !!!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mary, we're pleased that Ian provided you with such a positive experience at Keyes Hyundai of Mission Hills! Thank you for the recommendation and your kind words.
the salespeople and experts from the workshop are very
the salespeople and experts from the workshop are very friendly, they are very competent and punctual
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Camran, it's always our goal at Keyes Hyundai of Mission Hills to provide you with friendly and competent service. Thank you for sharing your experience!
Wonderful service department and Michael is one of the
Wonderful service department and Michael is one of the most professional service agents I have ever worked with.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jenn, it's awesome that Michael and our service department at Keyes Hyundai of Mission Hills impressed you with their professionalism. Thank you for choosing us!
Keyes Mission Hills Hyundai team was very nice.
Keyes Mission Hills Hyundai team was very nice. Bradley, David, Richard and many others helped us get our new car. This was the second car we purchased at the dealership. Bradley and David were great about answering/ returning calls. Our one concern is that at no timed did we feel like we were getting "personal" attention. We were one of many. It was understandable due to being at a dealership, but a bit off putting. We had to add our mud guards a couple days later. Do not know the nice man that sold us the mudguard. Ian was great and helpful getting us checked in for the installation. However, once checked in, again we felt like one of many not personal. The job got done quick and well.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing Keyes Hyundai of Mission Hills again and sharing your feedback. We're glad to hear that Bradley, David, Richard, and the team were helpful during your purchase. We apologize if the experience felt impersonal at times; we strive to provide personalized service even on busy days. Your comments are valuable as they help us improve our customer interactions in the future!
Great service department and Chris top notch service
Great service department and Chris top notch service advisor. I’ve seen nothing but just the best service. He’s a great asset to Lithia Motors.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Chris and our team always strive for top-notch service, Tony. Thank you for recognizing our efforts!
I've been to many dealerships over the decades,this
I've been to many dealerships over the decades,this service department is all over it! I choose to drive 20 minutes to the Mission Hills dealership when I can drive 7 minutes away to the one right here in Valencia where I live. They take immense pride in customer service!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Keyes Hyundai of Mission Hills and making the drive to visit us! We're glad our service department's dedication stands out, and we appreciate your business. See you again soon!