Keyes Hyundai of Mission Hills

(809 reviews)
Visit Keyes Hyundai of Mission Hills
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–8:00pm 7:30am–6:00pm
Saturday 8:30am–8:00pm 8:30am–4:00pm
Sunday 9:00am–6:00pm Closed
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2018 consumer dealer award
New (877) 590-1970 (877) 590-1970
Used (888) 744-8657 (888) 744-8657
Service (866) 896-5461 (866) 896-5461

Reviews

(809 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Keyes Hyundai of Mission Hills from DealerRater.

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I guess it was a recall for the camera on the Elantra.

I guess it was a recall for the camera on the Elantra. I took it in midday got out in a few hours that was good. The camera that was replacing actually looks cheaper quality than the one that was already on it not sure why the recall. I asked them to check my brakes as it was making a loud noise. They did not even attempt to fix it or even possibly look at it if you ask me I'm sure they didn't even look at it. They insisted on a review and here goes. I wouldn't recommend coming here. I'm not happy with the service they provided as my car still makes a noise on the brakes and I'm not happy with the reverse camera So for your review you get two stars and possibly lower if you took longer. I think the only good thing really here was the coffee.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
Worked with:
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Dealer response

Hello, I'm sorry you're not satisfied with the new camera and that your brakes are still making noise. Since it was a recall, the quality of the camera is unfortunately out of our hands. As for your brakes, some noise is normal, but I'd be happy to speak with you further to see if there is anything else we can do. Please reach out to me when you are able, thank you. Hovik Khachekian - Fixed Ops Manager - 818-722-7671 - hovikkhachekian@lithia.com

The sales folks were not pushy, very polite and pleasant,

The sales folks were not pushy, very polite and pleasant, and provide me with valuable information and insight into the car that I wanted to purchase. I think that the support from the moment I called the dealership to the moment I drove off a lot with the car was superb. Roman and supervisor David were very helpful and professional. I would definitely come back to them the next time I have to purchase a car.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

It's wonderful that Roman, David, and the team at Keyes Hyundai of Mission Hills provided you with a superb car-buying experience. We look forward to welcoming you back for your next purchase!

. They were able to fix the car a couple days ahead of

. They were able to fix the car a couple days ahead of schedule. Thanks to service advisor Oscar who took care of me and the car.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

It's awesome that Oscar and the team at Keyes Hyundai of Mission Hills exceeded your expectations by fixing your car ahead of schedule. Thank you for choosing us!

David and Anthony were so helpful like always.

David and Anthony were so helpful like always. They tried to get me the best deal for the two cars that I need thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for the wonderful feedback! We're delighted that David and Anthony were able to assist you in securing a great deal here at Keyes Hyundai of Mission Hills. We appreciate your continued trust in us!

Kindly, nice , good service!

Kindly, nice , good service!! I got my new car here!! I love my new car!!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall facilities
  • Overall experience 5.0
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Dealer response

Congrats! We were happy to help you into your new car at Keyes Hyundai of Mission Hills. Let us know if you need anything else!

Very friendly no nonsense dealership.

Very friendly no nonsense dealership. Very knowledgeable sales staff, and very attentive service. Highly recommend this dealership to anyone looking to buy a new car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Norman, thank you for the high recommendation! Our team at Keyes Hyundai of Mission Hills always strives to provide friendly and attentive customer service. Enjoy your new car!

Working with Roman Sanchez was an excellent experience.

Working with Roman Sanchez was an excellent experience. I felt like this was an honest dealership and gave me a better deal than anywhere else in town.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Roman and the team always aim to provide a transparent car-buying experience at Keyes Hyundai of Mission Hills. We appreciate you choosing us and hope you enjoy your new ride!

Evan and his employees were so kind and helpful with

Evan and his employees were so kind and helpful with getting me my first car!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Congratulations on your first car, Emily! Our team at Keyes Hyundai of Mission Hills enjoyed working with you, and we look forward to your next visit!

David "Bow Tie" Janoyan of Mission Hills Hyundai was

David "Bow Tie" Janoyan of Mission Hills Hyundai was fabulous. He and I contacted each other via text and calls, so that when we came in he and we knew exactly what we were getting and what the price was going to be out the door. He also went the extra mile, actually extra 80 miles, for that was the location of the specific color we were looking for. This all happened within a 24 hour period. He's remarkable and his colleagues Tony and John stepped in to work collaboratively to make it all seamless. If you are in the market for a new vehicle, go into Mission Hills Hyundai and ask for Bow Tie David :-)

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Congrats, Glenn! We're so happy you enjoyed your car-shopping experience with David and the team. Safe travels, and be sure to stop by Keyes Hyundai of Mission Hills again in the future!

Ian archer was an excellent service advisor.

Ian archer was an excellent service advisor. He was friendly, technical and helpful with any questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Our team is always here to assist and ensure a positive experience for our customers! Thank you for the shout-out to Ian!