Reviews
Write a reviewGreat services and helpful service staff
Service trip was good with no problems. Staff was very helpful.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Kevin, thank you for sharing your recent experience at Crown Ford. We appreciate your review of our team, and the staff here at Crown Ford look forward to further serving you in the future!
Awesome dealership!
Everyone was very friendly and helpful. It was the best car buying experience we've had by far!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Good buying experience
I've owned over 8 new Fords in my life ranging from Cobras to F150s, and the Fiesta ST is hands down my favorite. I'm pleased with the service at Crown and I hope they maintain the same level of commitment throughout my ownership of the car.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are glad you chose our dealership, Mason. It is our goal to provide a positive customer experience, and we're glad to hear that your visit was an overall pleasant one. Happy motoring!
Wilma Davis
very good, visit to look, ended up purchase a new car
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service
Great buying experience Jason did a great job. Rod also did an awesome job getting me in and out smoothly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Fantastic facility and great people
I cannot say enough about MIke Price. From our first conversation, he was "on it". Ford has met my expectation in product and Mike has delivered my product in a very professional manner. Merry Christmas to Crown Ford and its employees. Thanks again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the feedback. Don't hesitate to call us if you ever need anything. Be safe on the road.
Love Crown Ford!!!
I brought my new F150 in for its first oil change. Love the free one! Also got my tires rotated. Everyone from the service writer to the cashier were genuinely kind and very helpful. Even the gentleman that wrote up my contract and did the paperwork on the sale recognized me and asked how I was doing and how I liked my new truck. Mr Ross and everyone there treat me very well every time I come in. This is my second new truck purchase from Crown Ford. I wouldn't go anywhere else!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
See previous comments
Our Crown Ford is always a visit home to friends. We,as a family,have been doing business with Charlie Coats and Marty Horn for approx 25 years. When we walk in we are always greeted with smiles, some hugs and handshakes and we are called by our preferred first names. We always get excellent service and follow ups. Never change Crown as y'all are the best!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are glad to be a part of your pleasurable experience. It is our goal for all our staff to provide a positive customer experience and we?re glad you are satisfied. Happy motoring!
Great servixe
Always great! Great service with attention to detail.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Pleasure doing business with Crown
My 5th Ford in 20 years. All my family has Fords. Excellent service and a pleasure to do business with the staff at Crown
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase