Toyota City

(1,088 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–6:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–5:00pm
Sunday Closed Closed
2020 state dealer award
View 4 awards
2020 state dealer award
2020 consumer dealer award 2019 consumer dealer award 2015 consumer dealer award
New (866) 710-2958 (866) 710-2958
Used (877) 829-1886 (877) 829-1886
Service (877) 829-0875 (877) 829-0875

Reviews

(1,088 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota City from DealerRater.

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2019 Tacoma

Leo and Joe were and the rest of the staff were great and accommodating during my purchase of my new Tacoma and I would recommend anyone to come here if they are on the market for a new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Outstanding Service

Alexei Wherry is a terrific Salesman. My husband and I leased two cars in less than two months! Joe Croce is an excellent Delivery Coordinator! His thorough review of the Camry’s electronic functions was outstanding! I felt very comfortable enjoying the improvements made since my 2011 Camry.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great Service Center

Robyn and her manager Joe are wonderful. They care about their customers and have gone above and beyond. They even helped handle some issues we had with the dealership and smoothed everything over. The DCH Toyota City service center is the place to go.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Fast great service

George Randy and Joe were very helpful in getting me thru my lease and I'd happily come back and lease or buy again someday

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Fireguy

George , Mena and Joe Croce we’re top notch . I’d highly recommended this dealership. From start to finish communication and professionalism was top notch . A big thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

2019 highlander XLE

The team was very easy to work with... All were very accommodating and wanted to make sure they did a good job. Very good experience overall.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Excellent Service!

I visited the sales office today to go over the features of my Rava Limited and was very pleased with the way Joe Croce handled my questions and gave me detailed information.I am very pleased with the Rava-a lovely, easy to handle car. Joe arranged for me to get my car serviced today for the first time-I had hit 5000 miles and knew I should get maintenance. The service. center is also excellent-prompt and efficient. Also they served pizza -what more would i want?

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great Service!

DCH Toyota made purchasing a new Rav4 and trading in my '16 Highlander a breeze. Alexei Wherry was 110% on the job from the moment I dropped in to the dealership (and it was 30 minutes before closing!) He was patient, listened to requests and was straightforward when it came to pricing. Joe Croce spent a full hour introducing me to all the new features Toyota has added. Marco Perez alerted me to a $900 rebate deal which sweetened the deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Joe Croce Review

Joe sat with me for 90 minutes going through everything inside the car that would make it easier and safer to drive. He had infinite patience explaining the sound system, the lights, the electronics, how to use all of the accessories and much, much more. I left the dealership feeling very comfortable with the car and very well informed. He told me to call him at any time and it didn’t matter how small or large the issue was, he would resolve it. Joe is a great attribute to Toyota.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Joe Croci and all staff very pleasant professional

It was a pleasure buying a car at Toyota Mamaroneck Thanks to George and Joe. They were knowledgeable of all aspects of consumer Service. Very happy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.