Reviews
Truck Purchase
Mr. Joe Croce went over the details of the Tacoma Sport 4WD pickup truck which I purchased. He went over and above to help me understand the new technology which was in the truck (the truck has the Technology Package). He was patient with me and concerned that I understood how to work my way through the technology. I think that he spent an hour with me to go over everything in the truck. I have never had a dealership do this for a delivery of a vehicle. Generally, I don't enjoy purchasing vehicles because of the typical run-around with prices and trade-ins, etc. However, this dealership went out of their way to make it a quick and informative delivery. As far as the sales force, I know that the person I worked with was young, very polite, very sociable and willing to make and close the deal so that I would have the vehicle I wanted. I would suggest that the management of the dealership help these new sales people with the features of the models they sell. Maybe have salesmen or saleswomen specialize in different models so that they know the insides and outsides of the vehicles. I don't expect every sales person to know the intricacies of every model, so it would be better if some were trained for a group of models so that when prospective customers come in to purchase a vehicle, they can be directed to a salesman who knows the vehicle the best.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
RAV4 DCH
Marc Ellison, Joseph Lee and Joseph Croce (+ your finance manager, whose name I don't remember) all did an excellent, efficient and courteous job meeting all my needs regarding the car and its financing.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Ginny Bisconti, Randy and Joe were fabulous. Leasing our...
Ginny Bisconti, Randy and Joe were fabulous. Leasing our car was a pleasant experience. This is our second experience at DCH and their service is tops.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mark Ellison was an excellent salesman, this is my 5th...
Mark Ellison was an excellent salesman, this is my 5th car with him. Randy silver handled my paperwork professionally. DCH is my favorite dealerships , thanks
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Meer Islam was very helpful and did a nice job. Joe Croce...
Meer Islam was very helpful and did a nice job. Joe Croce was very Friendly and informative Also Randy silver did an excellent job thanks
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Everyone is fantastic. Everyone is very helpful and...
Everyone is fantastic. Everyone is very helpful and helped me to buy a new car on a very good prices. Joe gave me an excellent overview at the car
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
What a fabulous team ~ best service ever ! Great sales...
What a fabulous team ~ best service ever ! Great sales with Ginnie and very thorough tutorial from Joe. Feeling very confident with my new RAV4 !! Bravo
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
George Parker and Joe Croce were very helpful with...
George Parker and Joe Croce were very helpful with assisting me with the purchase of my sienna xle as well as understanding how everything in the car works.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Joe Croce and George Parker made the process of...
Joe Croce and George Parker made the process of purchasing my new Sienna a total pleasure. Thank you so much for a very good experience!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Got the exact car I wanted!
Leo went above and beyond to find me a top-of-the-line 2019 Rav4 Limited in the exact color I wanted! In the past with other dealerships I've had to compromise on color but am thrilled with by Ruby Flare Rav4.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car