Reviews
Loyal customer since 2004 but will not return unless...
Loyal customer since 2004 but will not return unless aggressive and rude sales manager Luis Gonzalez is no longer there. Have never experienced such terrible customer relations in my life.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Nice people but a bit disorganized
The people I worked with to buy my used car were very friendly and helpful, but getting an appointment was confusing and the whole process could have been much better organized. Overall I'm happy with my purchase but it could have been a much better experience. Maybe the holiday rush created more confusion than usual.
- Customer service 3.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
James Ride
Everyone was fantastic. Quick service and everyone is there for you. Parker, Croce, tried everything to satisfy us and make sure the car is good.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
TRD Pro Tacoma
Seemless and hassle free experience. Would recommend the whole staff to everyone, on top of the Toyota brand speaking for itself. Well done, thanks Toyota City!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
New Sienna purchase
Really high quality team that makes buying a pleasure. They took a good amount of time to explain everything too, so it didn’t feel rushed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Lunar rock rav4
Joe was very helpful and professional and so knowledgeable of my new car. I am so very happy of all his information. Tiana was also very nice and kept me informed of the process along the way. She also worked hard to get me a great deal. I highly recommend.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Experience
Thank you both for the great experience in purchasing a new vehicle. You provided great customer service and had extreme knowledge of the vehicle we purchased.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We love Joe
Joe was amazing. He sat with us and explained EVERYTHING! We love our new RAV4. What a great experience. Thank you, we totally recommend DCH Toyota!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience! Enjoyable process
Leo was good to work with and Joseph was very informative on the operation side. Very positive experience and will come back again. Thanks Toyota!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
New car
Very happy with Alexei I previously bought my car with him 3 years ago and called him when I needed a new car. He is extremely helpful. He made the whole process efficient and easy.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car