Jake Sweeney Buick GMC

Salesman excellent and did everything necessary take make this process a good experience. Long drive from Lexington KY but car turned out better than expected.

Ron was able to find the right truck for me. The entire staff was friendly and professional. The service department was able to install the options while we did the paperwork without any waiting.

I was referred to bill delord from another repair shop because they deemed my repair to be covered under warranty. Info they stated bill delord pointed out to them. Called to make an appointment and was able to get in pretty fast with a loaner car that was comparable to the size car i owned. I was worried about the whole thing since the covered under warranty info came from another shop. I called the day before just to make sure my appointment and loaner car was all set to go. The process of dropping off my car and picking up the loaner was very fast. I dropped off at the end of the day for the next morning. I was called about 900am the next morning from service stating my repair was covered under warranty and all set to go. Shot out to integrity automotive in middletown for being right! They are great as well. I was able to pick up my car even after service was closed and that was a breeze. My mom previously purchased a car from bill delord several years ago and she was happy with the service then and im happy with the service now. I told my mom about my experience and she actually went there for an oil change a few days later. The location isnt really that close but not too far. I live in west chester and my mom lives in middletown. We both pass other places we could go to service our cars be would drive the extra miles for good service. Hopefully it stays that way.

Tim listened to our wants and needs and knew just the car that would fit the bill. We were greeted by a professional and friendly staff. The whole experience was very pleasant. We would definitely go there for our next car.

Just purchased a pre-owned Cadillac ATS from Bill Delord Cadillac, easy to deal with, excellent deal on my cadillac Escelade trade in! service after the sale has been superior! highly recommend, will purchase from again.

We had one of BEST Buying experiences of our life. My wife and I were looking for a Used GMC Terrain and found one we liked at the Dealership. We worked with Ron Morris as well as Steve , the Finance Manager. In my many years of Selling automobiles, I have never had such an enjoyable Buying Experience.Ron and Steve made buying our Terrain quite enjoyable and we never felt pressured or pushed into anything. I as well as my wife would both Highly recommend the Dealership and Both Ron and Steve. Thank You for such a Wonderful Experience . We WILL be back for our next purchase.

I worked with Tom K to find my new Buick Regal and I love it! The staff was so helpful in finding the right vehicle for me and walking me through all the features. I felt right at home and they got me an excellent deal and helped me through all the financing. This was my first car-buying experience and they made everything very easy! Would highly recommend for any car buyer!

We found a nice, clean, used car for our daughter at a fair price. We were treated with courtesy and respect at all times by our salesman Ron Morris. He explained all of the benefits that came with our purchase in detail. He returned all phone calls very quickly and I would recommend this dealership and Ron to anyone.

Wonderful dealership, drove over 2 hours to the dealership to look at a car listed on car gurus.com. Found the perfect fit for our family. Ron Morris did an excellent job assisting us during the sales process and introduced us to Bill DeLord. Would I drive 2 hours again to purchase a car??? Yes, it was a great experience

I have bought many cars in my life. The Bill Delord experience has been the best I've ever experienced. When you walk into the showroom you can feel the customer service attitude & culture and this only improved throughout the visit. There are a lot of businesses / companies that talk customer service but don't practice what they preach. We were treated as old friends / family from the time we stepped out of our car. I cannot say enough about our salesman Ron Morris, we drove several different cars, he answered all our questions and spent a lot of time educating us on all the options offered. At no time did Ron ever get impatient or aggravated with all our questions and we wore him down pretty good !. At our age understanding all the new electronics can be confusing. Ron went above and beyond to say he would even come to our house if we had problems programming the garage door opener ! No one does that anymore ! They have now earned a customer for life. I would refer them to all I know.