Reviews
2014 Cadillac CTS Coupe Lease
Doug Wade was extremely friendly, helpful, patient, knowledgeable, and thorough throughout the lease process. I am very happy to have met Doug and beyond satisfied with the services he provided.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much for the review, Steve, and congrats on that new Cadillac! The CTS is a great choice! Please reach out to us if there is anything else that we can do to help! Thanks! Bill DeLord (513) 932-3000 bd@billdelord.com
Great Experience
Doug posted a video of the Toyota Avalon on Facebook, making it quick and easy for me to see exactly what condition the car was in. Doug also provided an excellent buying experience. He was highly knowledgeable about the vehicle and was able to answer all of my questions. He explained each part of the financing thoroughly. I would highly recommend Doug to anyone thinking about buying a new (or used) car. Thanks again, Doug! :)
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
That's so great that you could use our social media efforts to see what we have in stock! We're so glad Doug could help you find the car you need. The Avalon is a great choice, and we're sure you will love it for years to come.Continue to keep up with us on Facebook and let us know how you and your car are doing! Thanks! Bill DeLord (513) 932-3000 bd@billdelord.com
Just a Thank You
The customer service received was exceptional at the Bill Delord Dealership. My husband and I took about a month to finally make our decision to purchase the GMC Sierra Denali, in that time frame we were followed up with constantly and Doug Wade understood our situation and was willing to listen and be patient with us. Thanks Again, Melinda O'Connor
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Melinda, Wow, thank you so much for the kind words. We are so glad that you chose us to buy from, and that we could help you. We hope you are enjoying that new Denali! Please stop by soon to say hi! Thanks! Bill DeLord (513) 932-3000 bd@billdelord.com
Doug Wade
Doug Wade was very helpful in finding us the vehicle that we were looking for. He was considerate in keeping us updated on the vehicle search. He took the time to make sure we knew how to work all the features in the car, and to make sure we were satisfied. It was a pleasure to do business with him.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for letting us know about your experience! We're so glad that Doug could help you out and make sure you were familiarized with the car. How are you enjoying it now? Keep us updated at https://www.facebook.com/billdelordcadillacbuickgmc Thanks! Bill DeLord (513) 932-3000 bd@billdelord.com
very happy
Very happy with our new car after a few hiccups with a check engine light. Doug Wade was very helpful in getting us in our new car, as were all the finance staff. Very courteous, very personable. I have bought cars here before and will continue to do so. Theresa and Todd Koenig
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Theresa and Todd, Thanks so much for choosing us, and for the review! We're very happy that you're happy! How are you liking your new car? Please don't hesitate to reach out to us if there's anything else that we can do! Thanks! Bill DeLord (513) 932-3000 bd@billdelord.com
Great Business & Great Staff
Was excellent in every aspect of the sale. Doug Wade and Steve Newdigate Jr was absolutely wonderful.! Doug searched for a truck that we asked for and contacted us with in a day with one. They was awesome with financing as well. Both was absolutely friendly and extremely helpful. We love the new truck. Thank you so much!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Tim, Thanks so much for choosing us to do business with and for the kind words! We're so glad we could help you find the truck you were looking for. How are you enjoying it so far? Keep us updated at Facebook.com/BillDeLordCadillacBuickGMC Thanks! Bill DeLord (513) 932-3000 bd@billdelord.com
My experience with this dealership was OUTSTANDING!!!! ...
My experience with this dealership was OUTSTANDING!!!! Mr. Redi Shehu was patient with me and answered all questions!! The atmosphere was very friendly and welcoming. I absolutely love my new car and appreciate the time the staff took to take care me!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Nala, Thanks so much for letting us know how we did! We really appreciate your kind words. Redi is so great, and we're so glad he had the chance to work with you! Which vehicle did you decide on? We'd love for you to share photos at Facebook.com/BillDelordCadillacBuickGMC Thanks! Bill DeLord (513) 932-3000 bd@billdelord.com
Steve was Friendly He is Not pushy Everyone is...
Steve was Friendly He is Not pushy Everyone is knowledgeable The dealership is a pleasurable experience It was definitely one of the better car buying experiences I have had
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello and thank you so much for the review of how we did! We're so glad you walked away satisfied! Steve, along with everyone on the team, works so hard to ensure his customers are happy and their needs have been exceeded. Which vehicle did you decide on? Let us know how it's doing at Facebook.com/BillDelordCadillacBuickGMC Thanks! Bill DeLord (513) 932-3000 bd@billdelord.com
Doug came in on his day off and helped me purchase my...
Doug came in on his day off and helped me purchase my car. I've never had a better dealership experience. Steve was very thorough in the financing process and did everything to get me the best deal possible. I would recommend these guys to anyone.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Jason, Thank you so much for your review. We can't even tell you how much we appreciate your business and kind words! How is your vehicle doing so far? Are you loving it? Keep us updated on how you are doing, and watch for our service specials and events at Facebook.com/BillDelordCadillacBuickGMC Thanks! Bill DeLord (513) 932-3000 bd@billdelord.com
Overall the experience was very good. I feel I got a...
Overall the experience was very good. I feel I got a fair deal given that I am not a person who likes to haggle. Thanks!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi William, Thanks so much for the feedback! We are so glad you are happy with your experience, and the price on your new vehicle! Which did you choose? How are you enjoying it? Let us know at Facebook.com/Billdelordcadillacbuickgmc Thanks! Bill DeLord (513) 932-3000 bd@billdelord.com