Reviews
Excellent place to buy a car!
Our experience with Johnson Volvo Cars was incredible, to say the least. From the first phone call, through the initial visit and test driving of the car, through the purchasing process of our vehicle Rod Blackwell was very personable, knowledgeable, and professional. Rod never put any pressure on us, he did quite the opposite, he gave us some space, answered all our questions, and provided us with additional information the following day. It was a true pleasure dealing with Rod as well as with Hasani Stapleton, the finance manager at Johnson Volvo Cars.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for sharing your great experience with us! We look forward to serving you again at Johnson Volvo.
Johnson Volvo service is the best in the business.
Johnson Volvo service is the best in the business. I have never experienced such personalized care. Every single one of their staff is so helpful and goes the extra mile to make sure you're well taken care of. Cars have issues and that's inevitable! Once you drive through their service department, know that you are in the best hands, ever!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful feedback! We are happy to hear you had a great experience with our team at Johnson Volvo.
I had a great experience at Johnson Volvo Cars Durham!
I had a great experience at Johnson Volvo Cars Durham! I went in looking to buy a new vehicle and was helped out by Cameron. He was very professional and answered all of my questions. I would purchase another vehicle here again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your great experience with us! It was our pleasure to assist you at Johnson Volvo.
Best Volvo dealership in NC
I always luv going to this dealership. ( Johnson'volvo durham) Luv my service advisor ( Paulino) He surely knows how to take care of his clients needs and personalize my car service experience. Anytime I call for service needs he will answer call or call me back right away. Always gives honest advice for my car maintenance. Never got any extra charges. I have been going to this dealership since i have been owing my volvo xc90 2020! Every time I go there always felt dealership environment is friendly /quite /clean. They also do volvo valet.pick and drop off ur volvo.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your kind words! We appreciate you taking the time to share your great experience with us. If there is anything we can do to assist you in the future, please let us know!
Roderick Blackburn went the extra mile in making my
Roderick Blackburn went the extra mile in making my experience a positive one. Always the professional he gave me a call after the sale to make sure I was happy with my purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your 5 star review! We appreciate your kind words about our team member, Roderick. It was our pleasure to serve you at Johnson Volvo!
Very pleasant to deal with, no issues.
Very pleasant to deal with, no issues. They even checked out and repaired an issue I found during the test drive themselves and made sure it was right before my purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your review! We are happy to hear you had a great recent experience at Johnson Volvo. We look forward to serving you again!
Amazing dealing
I can really recommend you this transport carrier! Value for money is very good. Satisfied and happy that I ordered the delivery of my car from you, because it brought me a great result. Five stars from me for service and work! Telephone support was able to competently answer all questions, the attitude is very hospitable and friendly.Great service. Best car delivery .every one was great.really appreciate them. Good price. My deve
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for sharing your great experience with us! We look forward to serving you again at Johnson Volvo.
Great staff and service
First class service and amazing service experience! Tony the Service Manager and Elizabeth were just the best and Tony the Sales Manager was incredibly helpful. Just the nicest people who care and treat the customer as an extremely valued guest. 5 stars!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your great experience with us! We look forward to serving you again at Johnson Volvo.
High Quality Service
We have purchased two Volvos at this dealership over the past ten years, and we have had nothing but professional, courteous, and competent service in both sales and maintenance. Well done Johnson’s!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your 5 star review! We are happy to hear you have continued to have a great experience at Johnson Volvo. We look forward to serving you again!
Best Service Dept Anywhere!
If I could give this Dealership 100 Stars, I would. I live in Littleton North Carolina. I purchased a new 2017 XC90 in Richmond 5 years ago. I have always taken my car for service up to Richmond and it's been fine. This past week I noticed grinding on my brakes and realized I needed service immediately. Both Richmond and Raleigh were booked until the second week of August and provided me with no good options. Then.... Paulino, the service advisor at Johnson Volvo in Durham answered the phone. I have never in my many years of buying vehicles and getting them worked on had any better service. Especially since I did not purchase my car there. He gave me options (even though he was booked). He arranged for me to drop off my car in the hopes of getting to it ASAP. I figured I would drop it off and rent a car nearby (they had all their loaners in use). I got there, was treated like royalty, driven to the Mall and my car was ready in 2 hours with fairly priced 2 Rotors, Calipers and break pads. I will definitely buy my next new Volvo there and continue to take my vehicle there for service. Paulino and the Team are the best!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your 5 star review! We are glad you had a great service experience with our team at Johnson Volvo. We look forward to serving you again!