Johnson Volvo Cars Durham

(92 reviews)
Visit Johnson Volvo Cars Durham
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday Closed Closed
New (919) 595-0701 (919) 595-0701
Used (919) 595-0688 (919) 595-0688
Service (919) 595-0738 (919) 595-0738

Reviews

(92 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Johnson Volvo Cars Durham from DealerRater.

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Very simply stated- Johnson Volvo Durham has it all -

Very simply stated- Johnson Volvo Durham has it all - Great staff great service great experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful feedback!

Great service department.

Great service department. Paulino and Stephen were great. They took the time to show and explain to me how some of the electronics worked in my car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your great feedback! We are happy to hear you enjoyed your service experience at Johnson Volvo.

We have been using Johnson Volvo for 4+ years after

We have been using Johnson Volvo for 4+ years after buying a Volvo SUB at another dealer. We had that one serviced by Johnson and have since replaced it with another bought at Johnson after I bought a V90 wagon through Johnson to replace by Mercedes wagon. We’ve been delighted with both sales and their wonderful service team.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind review! We are happy to hear you have continued to have a great experience with our team at Johnson Volvo. It is always our pleasure to serve you!

Communications was great.

Communications was great. Service was excellent. Car was sparkling when returned! What more could you ask for!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your great service experience with us! It was our pleasure to serve you at Johnson Volvo.

Pleased with the work done on my car.

Pleased with the work done on my car. Courteous staff. Will return again as needed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your 5 star review! We are glad you enjoyed your recent experience at Johnson Volvo.

I have been going to Johnson Volvo for many years.

I have been going to Johnson Volvo for many years. They always give me an estimate beforehand without any surprises. They get my car done by the time requested and it’s always so nice and clean upon pick up. Paulino is very good and helpful. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We are glad to hear you have continued to have a great experience at Johnson Volvo. It is always our pleasure to serve you!

Great experience from start to finish!

Great experience from start to finish! After finding a vehicle via Cars.com, this dealership helped us to close the sale quickly, efficiently, and for a great price.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your great experience with us! Our team at Johnson Volvo looks forward to serving you again.

We worked with Tom Higgins to purchase our new Volvo and

We worked with Tom Higgins to purchase our new Volvo and he made the experience so positive. We love our new car and thanks goes to the staff at Johnson!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for 5 stars, Dianne! We are happy to hear you had a great car buying experience with our team at Johnson Volvo.

I just bought my first Volvo.

I just bought my first Volvo. The experience was very positive. I recommend this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your 5 star review! We are happy to hear you had a great experience with us. Welcome to the Johnson Volvo family!

Just bought my second pre-owned car from Johnson Volvo.

Just bought my second pre-owned car from Johnson Volvo. Always professional and fair. Never overbearing. Highly recommend Forrest as a salesperson - deeply knowledgeable about the vehicles and a straight shooter.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your great experience with us!