Reviews
One minute they said the vehicle was available, the next
One minute they said the vehicle was available, the next day they said it was sold since yesterday.
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- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
We apologize for any misunderstanding that occurred here. Our team would appreciate the chance to earn your business and would be happy to show you our available inventory. If there is anything we can do to further assist you, please share your full name and best contact information with Anna Haddock at ahaddock@johnsonautomotive.com. Thank you.
Roderick at Johnson Volvo is the best!
Roderick at Johnson Volvo is the best! He worked with me to get the car I wanted. I highly recommend him! Thanks Rod!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're delighted to hear that Roderick provided such excellent service at Johnson Volvo Cars Durham! Thank you for recommending him, and we hope you're enjoying your new car.
Paulino is courteous and concise and provides me with
Paulino is courteous and concise and provides me with clear information about my car and does not try to oversell or upsell me on services I don't need. Their costs are very competitive even with private shops.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that Paulino provided you with clear and honest service at Johnson Volvo Cars Durham. It's great to know our competitive pricing stood out as well. Thank you for sharing your experience!
Came in for 40,00 mile check-up.
Came in for 40,00 mile check-up. Took 1 1/2 hrs and the tech did a wonderful job. Pleasant room to wait and fortunate to have great service techs here in Durham.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Kathy and Michael, we're delighted to hear that your 40k-mile check-up went smoothly at Johnson Volvo Cars Durham. Our team takes pride in providing excellent service and a comfortable waiting area for our customers. Thank you for choosing us!
I have bought two cars at this Volvo dealership since
I have bought two cars at this Volvo dealership since 2021. Overall wonderful experience. The service department is great.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Dan, thank you for your continued trust in Johnson Volvo Cars Durham! We're delighted to hear about your positive experiences with both our sales and service departments. Looking forward to assisting you again in the future!
Great experience with sevice department; they are always
Great experience with sevice department; they are always helpful and do an excellent work. They have let me stop in when I had an issue and fixed it right then and there
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your positive experience with our service department at Johnson Volvo Cars Durham! We're glad to hear that our team was able to assist you promptly and efficiently. We appreciate your support and look forward to helping with any future needs!
I've purchased quite a few vehicles in my life with 3
I've purchased quite a few vehicles in my life with 3 purchases over the past couple years (teenagers), but my experience with Johnson Volvo Durham was one of the best car buying transaction I've ever had (and I have 3 Lexus'). Roderick (Rod) Blackwell was helpful upfront, but the real gem was addressing my concerns. Had two concerns and he got me answers right away, then drove it again to make certain those concerns were addressed. He even stayed after hours to get through the initial paperwork. The next day he came in on his day off, and finished the paperwork and he worked out delivery of the vehicle to my daughter at NC State. On his day off! Rod was that one salesman that seemed to really focus on the customer and I would buy another car from this gentleman in a heartbeat.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jeff, we're delighted to hear that Rod went above and beyond to make your experience at Johnson Volvo Cars Durham exceptional. It's fantastic knowing he addressed all your concerns and made the process seamless for you. We appreciate your support and look forward to assisting with any future vehicle needs!
The dealer was very patient.
The dealer was very patient. Even though my bank account was restricted and I couldn't pay. They agreed to pay the deposit and send the car to my house.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Xuan, we're delighted to hear that our team at Johnson Volvo Cars Durham could assist you during the process. Thank you for sharing your experience with us!
Johnson Volvo of Durham is a great option for service.
Johnson Volvo of Durham is a great option for service. I am usually able to secure a loaner when needed. Paulino is always a pleasure to deal with; he is very professional, polite and thorough.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're delighted to hear that Paulino and our team at Johnson Volvo Cars Durham have provided you with excellent service. Thanks for sharing your positive experience!
Clean, professional, efficient.
Clean, professional, efficient. Great waiting area. Awesome communication. All around special place. I love my Volvo and look forward to keeping it in good service at Johnson Volvo!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful feedback! We're delighted to hear that you had a great experience and love your Volvo. Our team at Johnson Volvo Cars Durham looks forward to keeping it in top shape for you!