John Hiester Chrysler Dodge Jeep Ram of Sanford

Long story short, Henry Harvey and Fernando Alvarado were a joy to work with. With satisfaction on both sides, stars aligned, and a deal was reached on the first salvo after the hard sell. The dealership was a pleasant atmosphere with a very clean setting, with new car smells wafting though the air, and friendly people like Colin who discussed EDC of wallets of all things. The whole experience was surprisingly good. Even the hand towel machine in the men’s room kept trying to give me another towel. I came from the Hope Mills/ Fayetteville area to do business and being the skeptic, my expectations were low but JHCDJR of Sanford rose to the situation as soon as I sat with Henry and his teammates. I even got a limited edition collector’s hat. Before I departed, Henry instructed me on how to use the various features on the vehicle and made sure I was ready to depart with a newly detailed vehicle and a full tank of gas. Thanks, guys and gals. Love the vehicle. You guys are my “go to”for a new vehicle and will let my “friends” know where to go.

Hiester Ram in Sanford is the total package . From sales to service and everything in between, Hiester Ram is a group of professionals that care about the customer. The sales department was so good, I purchased a new truck over the phone while living in Korea, it was ready to roll as soon as I landed in the USA. The service departments is so good, I drive the 35 miles from Fayetteville to get both my Ram and Jeep serviced. Outstanding and highly recommended!

Highly recommend them. Andrew and the team was very professional and was very pleasant to work with. I would go back again. Thanks so much.

I was very pleased with the car but very disappointed in the purchase process.. The salesmen and the female finance person acted very childish and played while customers waited. The only professional acting person was the Hispanic finance person..

Really great experience, which is quite rare when buying a car! Never felt pressured, it was more like I was kicking back shooting the xxxx with some buddies and at the end I bought a car. Andrew is a really great guy and will certainly (actually already have) refer folks his way.

We had a warm, inviting experience with the team from the start until the finish. The entire team was friendly, courteous, and family friendly. Jaylene started the process online as we were searching for a specific vehicle in the inventory, when we arrived the next day we met Christian at the door, we started the process, worked on negotiating pricing with Steve, the Store Manager, then worked with Erik in finances to complete the deal. This location knows how to treat their customers right! Overall customer service was exceptional.

From start to finish everyone was professional, courteous knowledgeable and willing to help. I would recommend your service department to anyone. I order tires and will return on March to have them installed.

Thank you for the quick fix on my 2014 Ram 1500. I know you’re especially busy with minimal help with everything going on, so thank you for taking the time to fix my truck.

Thank you very much for the excellent service yesterday. We are so very grateful for the detailed description and quick completion of the work. Couldn't be happier about all aspects of the service. My new dealership of choice!

I really enjoyed working with the service department. They were professional and helped me in every way. I will return to have my other vehicle serviced as well. Thanks Dennis