John Hiester Chrysler Dodge Jeep Ram of Sanford

(167 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
New (888) 712-5728 (888) 712-5728
Used (888) 520-2695 (888) 520-2695
Service (888) 329-4556 (888) 329-4556

Reviews

(167 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of John Hiester Chrysler Dodge Jeep Ram of Sanford from DealerRater.

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They were awesome! Very helpful- the fastest car buying...

They were awesome! Very helpful- the fastest car buying experience! Worth driving an hour too! The two gentlemen were thoroughly the best since we moved to NC from Maine! It felt like we were back in a family owned setting much better then Leith!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Vanessa was a friendly salesperson and helped me find...

Vanessa was a friendly salesperson and helped me find truck I wanted. Dealer did not negotiate on price. Truck had burned out break light dealer did not fix. Had questions about bed cover that dealer would not answer due to saying it was aftermarket product yet bed cover is made by Mopar. Can't say I would buy again there.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair 2.0
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Service department was great. They were very helpful and...

Service department was great. They were very helpful and worked me right in. He work was completed earlier than expected. They called me and I was able to pick up the same day!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great experience. Always professional and very fair....

Great experience. Always professional and very fair. Everyone I worked with made it very easy for me. I was out of town and came in - they had everything ready. Will definitely buy another car from John Hiester again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very good experience I went into dealership to...

Very good experience I went into dealership to basically just look at different options due to my leased truck close to EOL. Ana was very accommodating in showing several different vehicles. The manager was very helpful in working with me to get a payment I could afford. Overall, A very pleasant experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The staff at JHCDJR of Sanford are beyond stellar! We had...

The staff at JHCDJR of Sanford are beyond stellar! We had a horrible experience earlier in the day with another dealership, and are now grateful it happened. It led us to Sanford and the most pleasant experience we have ever had buying a vehicle! Customer service is spot on! Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Service was excellent and the service manager (Gibb) made...

Service was excellent and the service manager (Gibb) made sure I understood about the services that was performed. Also, service receptionist gave great assistance for setting inspection in place that my car needed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

John Hiester CDJ of Sanford provided an incredible...

John Hiester CDJ of Sanford provided an incredible experience when we purchased our Jeep. Everyone we dealt with was friendly, professional, and guided us through the purchase process with ease. Thank you Vanessa and Phillip, you guys made the difference.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great customer service and friendly staff got my truck...

Great customer service and friendly staff got my truck right in with no wait. Other dealers were backed up and wanting to put me on a waiting list for a 20 minute job

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I purchased this vehicle from this dealership and have...

I purchased this vehicle from this dealership and have had it serviced by them for 14 years. they have been great to work with.. first time with new owners. I will continue to have them service my truck

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.