John Hiester Chrysler Dodge Jeep Ram of Sanford

(167 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
New (888) 712-5728 (888) 712-5728
Used (888) 520-2695 (888) 520-2695
Service (888) 329-4556 (888) 329-4556

Reviews

(167 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of John Hiester Chrysler Dodge Jeep Ram of Sanford from DealerRater.

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Could not have asked for a better salesman than Andrew....

Could not have asked for a better salesman than Andrew. He was very knowledgeable and easy to work with. There was a no hassle approach with the way he does business. He is for the buyer and wants the buyer to have the best experience possible. When my vehicle was purchased there were a few issues that needed to be resolved and he took care of it at no cost to me. Overall great service and I great salesman to recommend to anyone. I will definitely look forward to doin business with him again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great service from salesman and General Manager i will...

Great service from salesman and General Manager i will send family and friends to make future purchases. .....,.. Have great day hope to see you soon

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

From the front office, phone staff, service department,...

From the front office, phone staff, service department, everyone was top notch. Professional, courteous, friendly, and more than accommodating. Everytime I called I got my questions answered and more. You've got my business! And I certainly will refer hiester!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Took my 2019 Laramie in for LOF and tire rotation. Jesse...

Took my 2019 Laramie in for LOF and tire rotation. Jesse was courteous during checkin, fast turnaround for service. Friendly staff. Good value on services performed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Tire service. Perfect execution and excellent...

Tire service. Perfect execution and excellent communication while having minimal down time. Would highly recommend to anyone who needs service on their RAM pickup truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very pleasant , friendly and helpful sales man and sales...

Very pleasant , friendly and helpful sales man and sales manager. Would recommend friend to buy from Ethan. Only negative was person who was supposed to clean and detail truck didn't clean inside of truck. Very pleased over all

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Usual dealership experience. Not amazing but not bad...

Usual dealership experience. Not amazing but not bad either. Only complaint I have is the technician did not clean the excess oil off of the subframe after the oil change was complete. This left some oil dripping in my driveway.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I recently visited this dealership to purchase a new...

I recently visited this dealership to purchase a new truck. The salesperson was nice but kept showing me trucks hat did not have the options I was searching for. We discussed a price before a trade, and he spoke to his manager and returned with a counter offer. We agreed and were ready to do the deal pending a reasonable trade offer. The manager can back with a price higher than the original agreed upon which also included my trade which was extremely low. He tried to say that we had never been given a price. So we left and I bought a truck the following day in Cary with great customer service. I do not recommend this Sanford dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The dealership was excellent to work with. Everyone was...

The dealership was excellent to work with. Everyone was kind, knowledgeable and thorough. It was a very pleasant experience working with them for our purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Not pleased with dealership. I sought online price and...

Not pleased with dealership. I sought online price and was penalized for using cash by $1000. Very unfriendly financial officer. Salesman was great. His supervisor when discussing problem simply say it is how we make money through financing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.