Honda of Slidell

(950 reviews)
Visit Honda of Slidell
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–8:00pm 7:00am–5:00pm
Sunday Closed Closed
2017 state dealer award
View 6 awards
2017 state dealer award 2016 state dealer award 2015 state dealer award
2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 815-9380 (888) 815-9380
Used (888) 354-0683 (888) 354-0683
Service (866) 807-5395 (866) 807-5395

Reviews

(950 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Honda of Slidell from DealerRater.

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If I could give 0 stars you'd get exactly that.

If I could give 0 stars you'd get exactly that. This is the 2nd time my wife has brought the accord in for oil change/tire rotation and you didn't rotate the tires when you was paid to do so. There wasn't one fingerprint on wheels/tires, not one lug nut needed to be torqued, and the biggest tell tale sign is the only wheel with curb rash is still located on driver side front where it was before she brought it in, so don't try to tell me you performed a rotation. I purchased this car from you in 2022 brand new and since then you have managed to not perform 2 tire rotations and leave the oil filler cap off after an oil change causing oil to blow out all over the engine. This is unacceptable so do better! For future reference, my wife may not notice these errors but I pay attention to very fine details and keep logs and notes so just do what you're paid to do and do it right. Is that too much to ask?

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Joseph Hosni General Manager Honda of Slidell Office: (985)726-4805 jhosni@hondaofslidell.com

Ed Jones made my buying experience seamless.

Ed Jones made my buying experience seamless. He was patient and helped through the entire process. When we had to revise our strategy, Ed was more than happy to assist me. The finance manager was great as well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Kamryn, thanks for your praise and kind comments about Ed Jones. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Very prompt and courteous service from the time of

Very prompt and courteous service from the time of making the appt., to dropping and picking vehicle up. The lady at the desk was kind and attentive.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Lauren, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

TOP NOTCH SERVICE IN EVERY WAY!

TOP NOTCH SERVICE IN EVERY WAY!!! Will be future customers! Fast, friendly and professional service department took care of our vehicle recall when other nearby dealership would not.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Honda of Slidell. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Timely, friendly and accurate service.

Timely, friendly and accurate service. Always excellent service and quality work. Completed when promised, I was kept informed during service of status and any issues identified.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Ronald, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

I originally did not buy my car from this dealership.

I originally did not buy my car from this dealership. However, I transitioned from my original dealership when their system was down when I needed an oil change. After my first experience with my oil change, I was hooked to this dealership and I refused to go back to my original dealership. I love the atmosphere and the customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Latasha, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

I went in with $39.

I went in with $39.95 offer for an oil change. Upon entrance they were immediately recommending an $80 service. I was not happy after completion to be delivered a $60 invoice for just an oil change. The clerk said its tax before giving me the receipt. In what mathematical calculation do you go from $39.95 to $60.00 as I view the receipt $23.95 was labor. The coupon should state 39.95 materials only. The only great thing was the waiting time, it was much fast that I anticipated.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Joseph Hosni General Manager Honda of Slidell Office: (985)726-4805 jhosni@hondaofslidell.com

They fixed the problem and didn't charge me anything.

They fixed the problem and didn't charge me anything. They were very congenial. Thanks!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello Lex, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful with issues.

Helpful with issues. Tried to rectify mistakes. Very thorough in explaining issues with the vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

First time at Honda of Slidell - Misty was great!

First time at Honda of Slidell - Misty was great!! Very pleasant experience and will be our regular go to for all things Honda!! Facility is beautiful, clean, comfortable - all around great experience!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Mary, we're happy you found our staff to be so supportive during your experience here at Honda of Slidell. Please don't hesitate to reach out if there's anything additional we can do for you.