Honda of Slidell

Always excellent customer service ?????? I would definitely recommend this dealership to family and friends.

Very easy and very friendly very nice very very very very very very very happy

, with past experience for the last 2 years. Sadly I can tel them the problems I?m having ?constantly? with knowledge of problems and leave with false reassurance that things were looked and taken care of, but it?s really not until things get worst, then it?s a bigger hassle.

Every time I go to this dealership customer service is a plus! My advisor David P. is great. He always explains everything in detail which allows me to know my vehicle is in good hands!

Honda of Slidell is a dealership that I am thrilled to have begun an association with. The staff--and in my experience that began with General Manager, Joseph Hosni--a confident leader, with a warm intent to be supportive and informative to a customer. When one walks into the building, there is no stressful energy, or arrogance, that could intimidate a customer, or visitor. And, there is a great body of cars that will inspire. My day there was managed by Ashton Smith, a strong, kind, and demure sales agent. She allowed nothing to derail what, by nature, is a dimensional and stressful process. I am so grateful to her knowledge and organizational skills. Then when I had to meet the Finance Manager, Jae Bee Butler, I was completely overwhelmed with his calm intellect, and humor, which wrapped up a day of business with an unexpected level of reinforcement. Another staff member that I met, and worthy of mention, was Sales Manager LT Gulley. Even in passing he was warm, strong and encouraging. My experience at Honda of Slidell was restorative. Wow...

I have purchased 5 vehicles from Honda of Slidell and my wife has purchased two vehicles from Honda of Slidell. I have never taken the time to complete a survey until now out of fear that my vehicle would not get the care it deserves. On the sales side of things, the dealer is phenomenal. They will make sure they do their very best with getting you into the exact car that you want. Hands down the best. On the service side of things, that?s where the disconnect is. I have been getting all of my vehicles serviced through their department and have received the worst customer service as well as the worst service imaginable. On numerous occasions they have charged me for a service that I didn?t actually receive or they have said they?ve ?done all they could? and my vehicle never was properly cared for. When I arrive to the service department I?m met with rolling eyes and smoking service representatives which is not professional in my opinion. I?m usually talked at or down to and more importantly, when I asked for a service to be completed, I?m given every excuse as to why they don?t want to complete it and they even refuse to do certain services that I request. Their attitudes SUCK! They are extremely nice when I?m spending over $500 plus. Which is sad. I have recently purchased another vehicle from another brand other than Honda despite my long streak. At their service department I received the best care that I could have. Not to mention, the pricing of the service is far cheaper for a much bigger more extravagant vehicle. I am thrilled that my Pilot is out of manufacturers warranty because now I am free to bring it to another service department and pray that I never have to visit HOS ever again. This experience that I had with HOS makes me not want another Honda AT ALL! I will say, Paul Pichon was phenomenal as a service advisor.

I want to express my dissatisfaction with the lack of upfront information regarding the price and time required to complete an oil change and factory recall. Despite arriving at 7:30 am, I did not receive any updates on the progress of the work. On a positive note, Misty and Amanda were pleasant.

I?m 100% pleased with the service & cooperation! The team was super helpful & patient with my decision.

I was lied to for no reason, about a discount I never received. I have used a coupon a few times or was offered money off of a service, but it always reflected on the slip. However, today I was told I received a $400 discount but I paid the price I was quoted when the technician first told me that I needed my oil pump replaced. Also, this so called discount didn't reflect on my sales ticket. I do recall being told on many occasions, and it's printed on the coupon, that the max discount is $100, so how exactly did i receive a $400 discount.

This is my 4th vehicle in a row from Honda of Slidell. The last purchase, which was just 9 months ago, didn’t really go the way I wanted due to some incorrect math I discovered after it was too late. They redeemed themselves this time thanks to my fantastic salesman, Chad Treme. I just went in for my first oil change on my CRV and figured I would drive the pilot and passport (which I owned previous to the Crv). I missed having a larger higher suv. Owning the CRV for only 9 months made the math on trading in seem unworkable. I needed more time to catch up with the depreciation. I owed $4500 above the trade in value. Chad made it work and they gave me what I owed on the crv as a trade. Then they reworked the deal so I’m only paying about $25 more a month to drive the pilot, with a very small down payment. I was surprised that they made the math work! I thought I surely had to drive the CRV for another year or more to get some equity. It was a fantastic drive home! Thanks Chad!