Reviews
Great customer service and an happy customer
Paul Hamm, may I and my wife feel welcome as we walk into the dealership. He did not pressure us about a dealership add-on for the vehicle of our choice. What I was surprised and shocked by was that he gave me the keys to the vehicle I wanted to test drive and he did not get in with us. He told us to take it for a drive and come back when we feel you got a good feel of the car. I was planning to be at the dealership for about six hours and it only took us to finish the paperwork 2 hours and drive home with a new car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for taking the time to leave us this awesome review, charleseakley! At Checkered Flag Hyundai World, we take guest feedback seriously and are proud to see that you drove away happy in your new car. I will share your compliments with the whole team. If you have any questions about your purchase, please reach out to us. Thanks, again! Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700
Checkered Flag Hyundai World is the best.
Checkered Flag Hyundai World is an outstanding organization. My Elite Product Specialist, Martene Hogan, is a superb ambassador for the dealership. She is totally professional, conscientious, thorough, friendly, and helpful. She went above and beyond to make my purchase enjoyable. Bryan Lane, the manager, is a superb individual.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700
2 cars in 2 days!
Purchased a 2022 Tuscon and 2022 Ionic5 in two days! Sales staff (go Martene!) were great and made the entire process a low stress evolution. Have purchased cars from them in the past and will continue to do so in the future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for leaving this awesome review of our dealership, Mike. <EMPLOYEE NAME> truly is an outstanding member of our team who, like all of our employees, is dedicated to providing our customers with a convenient, hassle-free vehicle-buying experience. We’ll be sure to share this feedback, and if you ever need anything else from us, don’t hesitate to let us know. Until then, we hope you’re enjoying your new ride! Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700
I haven't had to purchase a car in a long time.
I haven't had to purchase a car in a long time. This was the easiest most pleasant car buying experience I have ever had. Thank you Demario for your expertise and demeanor. You helped make the experience what it was.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700
Jeffrey and Hyundai World rock!
Jeffrey was an excellent sales representative! He was extremely informative and an enjoyable person to interact with. The purchasing process was quick and without hassle. He even gave us a delicious present when we departed! All in all the experience was completely satisfying.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the five-star rating, William! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care! Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700
Best dealership car service department
Customer service was really really great. Friendly, responsive, timely. Would highly recommend. Took me as a walk in. Kept me informed. Helped me get a rental when I had to leave. Love the text notification feature. Have had multiple car service events at this dealership and they have surpassed my expectations every time.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for this awesome review, Leah! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700
Super Star Salesman
My sales rep - Demario Street is simply the best. The greatest experience ever in purchasing a vehicle. He patiently listened to our requests and vehicle needs and delivered. His personality, demeanor and attention to detail contributed greatly to our OVERALL decision to purchase our 2022 Genesis GV80.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700
Mark scholz feb 22 2022.
Mark scholz feb 22 2022. I bought a 2022 Hyundai Tucson blue hybrid. Martene hogan went above and beyond to help me secure the deal kudos the the finance guys also great Work I have wanting one of these suvs for a longtime. Military Veteran. You surely know how to make a person feel welcome Valued as a customer not adolescent amount. This is truly an awesome experience. Show Ed how everything worked. Great skills she represents. You definitely have a great employee working for you. Keep it up Martene I thank you 🙏
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and I appreciate everything that they do. I will be sure to pass on your very kind compliments and I encourage you to call or stop by if there is anything else that I can do for you. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700
great place to shop for your next vehicle enjoy it
Brandon Hill was patient and professional and got us the vehicle we wanted. We enjoyed working with him, he was honest and presented paper work knowing his stuff
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700
Demario made the process of getting a car simple and
Demario made the process of getting a car simple and STRESS FREE!! No haggling, no hard pressure sales, just an easy going experience where I personally think I got the best deal in the STATE!!😅 I may be down with Hyundai for LIFE after this easy experience. And thanks to the GM for expediting the arrival of my car. I appreciate you!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the excellent review! It is great to know that our team here at Checkered Flag Hyundai World was able to provide you with a pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700