Reviews
I had an awesome experience from the moment I walked in...
I had an awesome experience from the moment I walked in the door. I traded in my 2006 honda odyssey for a 2018 kia soul. The size downgrade was over due and Caitlin made it a smooth transition. Thank you so much!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Dover Honda are glad to have you as a customer. Sincerely, Dover Honda
Great experience as expected
Another great experience buying another new Honda. The drive down from the lakes region is well worth the trip, thanks to Sarah, Marsha and Paula.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Steve and Cheryl, thank you so much for your review and for choosing Dover Honda! Congrats on your new purchase, and please let us know if we can be of any more assistance! Sincerely, Dover Honda
Rick Stern and Dover Honda keep us coming back!
We have purchased several cars from Rick Stern at Dover Honda. We initiate a search for a new CRV by first calling Rick. He responds promptly, and answers all our questions about features and pricing on the latest models. If Dover doesn't have the exact car we're looking for, he'll find it for us. Our most recent car purchase went quickly & smoothly, thanks to Rick and Business Manager Marsha, unlike other dealerships we'd used where you were seemingly held hostage to a long, drawn out process. As older, tech-challenged folks, Rick made sure our settings were correct in the vehicle, and made a valiant attempt to educate us on using this car's latest features. Well done, Dover Honda!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Jon, it's great to hear that Rick was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Dover Honda, we hope you enjoy your new CR-V! Sincerely, Dover Honda
Rick Stern was prompt, knowledgeable and patient. I test...
Rick Stern was prompt, knowledgeable and patient. I test drove a car, liked it and bought it! This was the smoothest, easiest and fasrest car buying of my life! I look forward to an enjoyable Honda experience. Thank you Dover Honda.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Rick delivered such a great experience! Sincerely, Dover Honda
Paula was the best car sales person I've ever dealt...
Paula was the best car sales person I've ever dealt with... Amazing, efficient, attention to detail, courteous, sincere, knowledgable, responsive, honest, smart, patient. I have never liked the car buying experience. I am 57 and have purchased roughly 20 vehicles in my lifetime. This transaction was all done remotely, via text and email. I inquired about a specific car at 10pm on Thursday. Although the dealership was closed I got a text assuring me someone would be in touch in morning. Sure enough, first thing the next morning, before dealership was even open, Paula contaced me! She respected my time and interest in that one car. She did not try and sell me anything else. Her communication was spot on. I did not have to wait long for her to text me responses to my questions. My vehicle was delivered right to my home the same day we started communicating! Said the car would be at my home bewteen 3 and 3:30. Meagan showed up at 3:20. Paula also followed up to make sure things went well. This car was for my wife. When it's time for me to get a new one, it will be Paula!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Scott, It's fantastic to hear that Paula provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Dover Honda! Sincerely, Dover Honda
This is the second time Paula has helped me to buy a...
This is the second time Paula has helped me to buy a vehicle and both times she has been an amazing person, extremely helpful to find the best options and to accommodate my needs. She has always a smiling and welcoming face! Paula has been the best since I first met her at Dover Honda in 2016 and I will always look for her any time I need I vehicle. I recommend Paula with no hesitation!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us, Marcela! We're happy to hear it went so well with Paula and hope you enjoy your new vehicle. We truly appreciate your feedback! Sincerely, Dover Honda
Paula and Bob were fantastic. They made the process easy...
Paula and Bob were fantastic. They made the process easy and fast and were responsive and helpful every step of the way! Getting into my new Pilot was a great experience and I love my new car!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Lauren, thanks for your feedback on your recent visit to Dover Honda. We're glad to hear that Bob and Paula were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new Pilot! Sincerely, Dover Honda
Super customer service at this dealership. Paula and...
Super customer service at this dealership. Paula and company went above and beyond to make the whole buying experience great. This is my 3rd HONDA - 2nd purchase at this dealership and couldn’t recommend it more. Love my car!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, Thank you for choosing Dover Honda, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Sincerely, Dover Honda
Outstanding New Hampshire Honda Dealer
Recently completed my second acquisition of a Honda Pilot Touring from Rick Stern at Dover Honda. The process was smooth, easy , quick & efficient. There was no high pressure and they were very fair on my trade-in allowance. The first time I dealt there was a purchase but this time I leased because the leasing deals were so good. I tried to compare proposed deals for the same car with 3 other NH Honda dealers- the experience with those other dealers was degrading at best and a complete waste of my time. Next time I will simply call Rick Stern.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for sharing your thoughts about your experience with Rick at Dover Honda. We appreciate your business and hope to see you again soon! Sincerely, Dover Honda
My new RAV
Had a great experience. Kris patiently pulled up multiple vehicles for me until I chose my Rav. They got me a great rate and the process was smooth and fast. It was great, love my new ride!!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write this review, we're happy to hear that Kris provided such excellent service! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new Rav! All of us at Dover Honda are glad to have you as a customer. Sincerely, Dover Honda