San Francisco Honda

Geoff was super helpful at my second visit on Monday. That being said, for my first visit on Friday I brought my vehicle in for a "waiting" appointment and they said it would be 6 hours to change the oil. What is the point of booking an appointment if they don't use it to manage their workload? The lady at the desk was totally useless and not even conciliatory or sympathetic. I left and came back Monday and was given another projected 6-hour wait (it actually took 4). At least I was prepared the second time!

Siempre encuentro en el concesionario, con Daniela, el gerente general y ahora Jonathan la mejor atención y solución a mis expectativas, gracias por la oportunidad

Great great service. Wing was terrific, Chris provided great back up support. Dealer had exactly the car we were looking for, so it took a day from the time we first visited to when we left the site with our new car.

The Start/Stop button was not working in my HRV. I called in to Honda and was able to make an appointment at 9th Ave., SF. I brought my car in the shop and found that they are very busy. I don't think my car will be fix unit late evening. Then I got a call from the service advisor around 3+ hours later. He told me my problem was fix and no cost to me. Beside the Start button problem, they also fixed my entry door security light problem. That is beyond my expectation. This Honda location has some good stuffs.

I purchased my vehicle in May 2024 and have visited the service center 4 times. Xavier in service is exceptional. The other members of the team do a great job. My car has been ready at the time or earlier than promised. I look forward to them having them service my car for years to come. They have two convenient lounges where you can rest or work from. TW

I have always been able to drop off my car for maintenance without having to set up an appointment. I’ve always gotten very good service.

Great service advisors. Got my car serviced in a timely manner and they did not try to sell me more than what I needed.

Service writer provided professional service. Communicated well my vehicles maintenance needs. today the shop was busy, but got my vehicle in a timely matter

Service is prompt and customer service is professional and friendly. Location and hours are convenient.

Eric Tom is by far the best advisor I have done business with. He is very attentive and meets all of my expectations every time. I recommend all my friends and family to him as I know that he will give them the same service.