San Francisco Honda

Easy to arrange work, great system and parking, work done on time, staff personable and prompt

Prompt service, good explanations, comfortable waiting room. Overall, this was a good experience for me.

The customer service was so good and fast. They were so nice and friendly thank you

There were plenty of selections of multiple models at the dealership which helped a lot in feeling out the different trims and models that were offered. The staff was incredibly helpful in providing specific knowledge on the cars, as well as assisting in having a decent test drive.

Quality and fast service. Friendly advisor. Making appointment was easy and able to schedule in few days.

There were two "phases" of interaction and I need to write about both of them. The folks at 9th Ave. Honda are always focused AND helpful, but the first time I went in to see about this recall, I was told they didn't have the parts, so I was to "check back." The one star that is missing is for them not saying "we'll call you when we have the parts." Maybe I should have only removed 1/3 of a star because 9th Ave Honda have been great for YEARS. I work 15 hour days and am interrupted about every 10 minutes. How often would I have had to make a point of calling in order to find out that they still didn't have the parts? One day, I was in the neighborhood and stopped in and asked whether they had the parts and, as it turned out, THEY DID! I got an appointment for the very next day and all went smoothly - as it has every time before (through at least three previous Hondas - probably four, but I'm not really sure).

They try to be very helpful and they have always finished the work on time.

Great service beginning with the person or valet parking and the technician always helpful and very attentive

I had a terrible experience at this dealership and strongly advise others to avoid it at all costs. The dealer seems to be running a scam, and it was clear that customer satisfaction is not a priority for them. Save yourself the trouble and look elsewhere for your car purchase!

The staff is welcome friendly excellent service my car is in good working condition I always get my car service on Van Ness from tires to oil change as a female customer is hard to find a honest automotive services there fore I found my place here