Reviews
Great Service
I wanted to make it known that, Ed Underwood, of Springfield CDJR, provided excellent service. His courtesy, competency, and knowledge far exceeded my expectations. Ed provided a smooth car buying experience and i can't thank him enough!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent!
I purchased a car today, January 27, 2016. My credit was not the best and all I had was hope. I placed a call to Springfield Chrysler Dodge Jeep Ram and I was answered right away with a friendly voice. I asked for pricing and they asked me to come in. I thought I was going to have to wait for some time before getting a vehicle. Today, I am leaving with my new Town and Country. Mr. Ed Underwood worked with me to get the best deal and told me that he was going to make it happen. Mr. Charles the manager worked things out with my credit. All the people from the door smiled, were friendly and inviting. Even when Ed was off and I had questions, other staff worked to get me the answers. I would recommend this dealership to all my friends and relatives. I am so very happy and you will be too. Just take a chance like I did and you will not regret the service. They really make you feel so much like a friend that I had to hug my sales agent Ed Underwood before I left. Another thing, they did not push me at all. They were like gentle giants. Felicia Richardson, Secane, PA
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service
A great place with great service. Ed Underwood helped make the experience of purchasing a new truck stress-free and easy. Honest and friendly guy. Definitely would recommend him to friend.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Greg Fisher - Sales and Leasing Associate - Best!
Working with Greg was more than just a pleasure - he's a breath of fresh air. He's so genuine and really looking to help others. He is incredibly knowledgeable about the auto industry, and was so helpful in trading my existing vehicle in, and making it a seamless process to walk out of the new Springfield Dealership with a new Jeep within the same day! He's wonderful to work with-- if you're ever heading into the new Springfield Dodge location -- ask for Greg Fisher...he will NOT disappoint you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great experience
I am very happy with my purchase. Mariah was able to help me fit my new 200 and got me a great number for my old Ford. I went to a couple dealerships that told me I owed too much on my Ford and they weren't willing to give me my asking trade in price but Springfield made it happen. They were very patient with me and were very professional and knowledgeable. I will definitely be recommending everyone that I know to visit Springfield and Mariah. I have purchased a lot of vehicles over the years, and this has been my best experience yet!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
the service that i recieved from mr. adrian blake
Working with Mr. Adrian Blake was a great experience he was polite. He explained the process to me. He asured me that the process would work. He also made my monthly payments lower which make me very happy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
GREAT GREAT GREAT!
Wonderful experience. I hate the car buying process, but Mariah made everything smooth and easy. She was extremely helpful and made sure to answer all of my questions. The sales manager worked with me and they were able to make the car fit my budget. I traded my old vehicle in and drove away in my brand new 2016 Chrysler 200. I'm sending my sister in to get her new Cherokee. An overall great experience! Anyone looking to shop for a new vehicle, visit Springfield. You'll be pleased.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent!
I had a great experience at this dealership with Ed Underwood. I am a life time member of Chrysler cars and I cant wait to enjoy my new 300!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Sales People and friendly staff
Friendly staff got me the car I wanted and out of my old one, worked on the deal until I was comfortable with it!! I couldn't be happier!!
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great sales people and friendly staff
Got me into the car I wanted and out of my old one. Worked until they got me a deal I was comfortable with. I would recommend shopping here for a new car.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase