Reviews
Bought my New DODGE Durango RT here it was a long wait
Bought my New DODGE Durango RT here it was a long wait but it’s not the Dealers fault ! They treated us good and make us feel welcoming and was able to work a deal for us to take our car home I would recommend doing business with them over and over again
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It sounds like you had a positive experience at Lithia Chrysler Jeep Dodge of Wasilla. We're pleased to hear that you found our staff welcoming and helpful when purchasing your new DODGE Durango RT. Your kind recommendation is appreciated, thank you.
Bought my new Ram Rebel 2500 here.
Bought my new Ram Rebel 2500 here. It was a great experience with knowledgeable crew. Highly recommend.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new Ram 2500 Rebel! Thank you for taking the time to share your great five-star experience and recommendation with all of us here at Lithia Chrysler Jeep Dodge of Wasilla. Our knowledgeable Sales Team will be here to assist should you need any further assistance.
They worked with me extensively to get the deal done and
They worked with me extensively to get the deal done and I bought the Jeep I wanted.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thanks for this glowing review! It is so great to know our Sales Team worked extensively to find the Jeep you wanted. Come see us here at Lithia Chrysler Jeep Dodge of Wasilla again soon!
Just don't need warranty work
Purchase and financing at this dealership are fine. Waiting over a month for them to even look at a car when it's dropped off for warranty work is ridiculous. As is the call center in India that just takes calls for the service department, tells you they will call you back and literally never do even once. Only way to get a service appointment is to physically go into the dealership.
- Customer service 1.0
- Buying process 4.0
- Quality of repair 2.0
- Overall facilities 3.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Will, We appreciate you taking the time to share your feedback and are pleased that your purchasing experience was positive. I would, however, like to speak with you about your wait time for warranty work and the level of communication you received when calling our Service Department. Please reach out to me so we can discuss this further. Best regards, Andy Lloyd Service Manager WinstonLloyd@lithia.com 907-215-6631
Joel was our salesman for all of our vehicle purchases
Joel was our salesman for all of our vehicle purchases over the last few years. The service department always offers the best service, even though they are facing staffing issues.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They made the process of buying my new car super easy and
They made the process of buying my new car super easy and would highly recommend this dealership to anyone.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are grateful for you leaving us a five-star review and for recommending our services. It is wonderful to know that our Sales Team made sure you had an easy process at Lithia Chrysler Jeep Dodge of Wasilla. Please let us know if there’s anything else that we can do for you in the future.
I sent them the truck I wanted and they delivered.
I sent them the truck I wanted and they delivered. Paperwork was as easy as can be. Would highly recommend.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The staff was friendly.
The staff was friendly. The buying experience was easy and painless. The financing ws super easy, The dealership did my loan application for me and sent it directly to my bank for approval. All told I spent about 2hrs total at the dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great customer service and friendly staff, helped walk me
Great customer service and friendly staff, helped walk me through the buying process, 10/10
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
They were a pleasure to do business with, the purchasing
They were a pleasure to do business with, the purchasing process was smooth and easy. My salesman Mitchell Trudell did a great job.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thanks for taking the time to leave this amazing review! It is so great to know our Sales Team made your purchasing process smooth and easy. Come see us here at Lithia Chrysler Jeep Dodge of Wasilla again soon!