Reviews
Online support and responses needs work however in-person
Online support and responses needs work however in-person sales and management was responsive and timely
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for your feedback. At Lithia Chrysler Jeep Dodge of Wasilla, we're glad to hear you found our in-person service responsive and timely.
No high pressure sales, all asked questions were
No high pressure sales, all asked questions were answered. Excellent knowledge of the different car brands.
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- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
Hello, Thank you for taking the time to share your experience with our Sales Team. I'm pleased to learn that your visit was positive, knowledgeable, and informative. However, I would like to discuss the star rating you provided further. Could you please email me your preferred contact details at your earliest convenience? Thank you, Ansel Sandone General Sales Manager Lithia CDJR of Wasilla ASandone@Lithia.com
This was the easiest and quickest deal I’ve ever had.
This was the easiest and quickest deal I’ve ever had. Great customer service. The manager Kevin and Margo was very helpful, and Richard. Friendly & accommodating. I would definitely recommend them, & we’ll be coming back for future deals.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the recommendation. We're pleased to hear that our team made your experience easy and pleasant. Appreciate your kind words about Lithia Chrysler Jeep Dodge of Wasilla.
Cody got my Grand Cherokee L in and out quick on a busy
Cody got my Grand Cherokee L in and out quick on a busy summer day. Also looked into recalls and got it scheduled in for a later date.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
If i could give them a negative score i would.
If i could give them a negative score i would. I do not recommend this service they are horrible. My car has been with them almost as much as ive had it since i bought it. Not impressed one bit
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
They have always been good about getting service done in
They have always been good about getting service done in a timely fashion. Customer service was great too. .
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with Lithia Chrysler Jeep Dodge of Wasilla. We're pleased to hear that our team has taken good care of your service needs.
Best vehicle buying experience I have ever had.
Best vehicle buying experience I have ever had. Smooth and very precessional. From my salesman to the office manager I was treated with kindness and respect. Richard went out of his way to get me the best deal. Cody in finance soda wonderful Job getting me the right loan and options for my vehicle. Couldn’t be happier with my purchase.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Lithia Chrysler Jeep Dodge of Wasilla appreciates your kind review. We're pleased our team made the buying process smooth and respectful. Enjoy your new vehicle!
Fantastic buying experience.
Fantastic buying experience. No pressure. Joel worked hard to find just what I was looking for. Margo in finance was delightful to deal with. Great experience and I will shop there again.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with Lithia Chrysler Jeep Dodge of Wasilla. Glad our team could assist effectively in both sales and finance. Enjoy your new vehicle!
Greg Sheppard is extremely professional, his follow up
Greg Sheppard is extremely professional, his follow up and follow through is exemplary and he genuinely cares about his customers! Really nice man as well!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your positive experience with our team at Lithia Chrysler Jeep Dodge of Wasilla. We appreciate your feedback on the professionalism and dedication shown during your visit. Your satisfaction is important to us, and we value your kind words.
Excellent sales and management service.
Excellent sales and management service. First pleasant experience I’ve had at a dealer in some time. Patiently answered my many questions and provided me with peace of mind
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with the sales and management service at Lithia Chrysler Jeep Dodge of Wasilla. We appreciate hearing that our team provided you with a peaceful buying process while answering all your questions thoroughly. Your feedback is immensely valuable to us.