Reviews
Great service
I liked that my sales person James Highsmith, guided me through the whole process. And was willing to work with me and listened to all my concerns. 10/10 would recommend my family and friends to go to him when looking for a car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Nidia, It's great to hear that James took great care of you. Thank you so much for a great review and we look forward to seeing you on your next visit.
Oil change
I was told they would have my oil changed in an hour or one and a half hours. The had it done in 45 minutes.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Wallace, It's great to hear that the team took great care of you. Thank you so much for a great review and we look forward to seeing you on your next visit.
Great Service, Repair, No pressure sales
The sales person Matt was amazing, patient, and caring. I really appreciated how he didn't push or rush me; allowed me to try out several cars over a month (due to my work schedule); and was available every time I reached out to him. I was allowed to electronically sign my documents and my team in the dealership to finish the deal was very quick, which I appreciate because of my limited availability.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Cheri, Congratulations on your new vehicle and welcome to the family! We truly appreciate you sharing your experience with Matt. We strive to get to know what will work for you and a price that fits your budget. Thank you for a great review and we look forward to seeing you on your next visit.
Great place to buy a car
Our sales person and his manager were very pleasant to deal with. Addressed my needs. Would definitely go back or refer them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Stephen, It's great to hear that the team took great care of you. Thank you so much for a great review and we look forward to seeing you on your next visit.
Great Service Writer, timely work.
John, the Service Writer was professional and friendly. The work was completed in a timely manner, and the Technician remembered to affix the service reminder sticker to the windshield. My expectations were fully met.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Gregory, It's great to hear that John took great care of you. Thank you so much for a great review and we look forward to seeing you on your next visit.
Great service
On this particular day, I was greeted promptly by Tony who explained one of my service issues could not be taken care of (diagnosis) on that day, but oil change could be.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Patricia, It's great to hear that Tony took great care of you. Thank you so much for a great review and we look forward to seeing you on your next visit.
great customer service
sales went above and beyond to accommodate us. wife is a little picky about what she wants, and they made it happen for her!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Jack, It's great to hear that the team took great care of you. Thank you so much for a great review and we look forward to seeing you on your next visit.
Great service
Everyone was super friendly and helpful!! I wanna thank Mr. Matthew Dussell, great salesman definitely made me feel so welcome and beyond helpful!! Will for sure recommend family and friends!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Yuritzy, Congratulations on your new vehicle and welcome to the family! We truly appreciate you sharing your experience with Matthew. We strive to get to know what will work for you and a price that fits your budget. Thank you for a great review and we look forward to seeing you on your next visit.
Great Sales Experience
Rosie was amazing. She was so easy to work with and took the stress out of buying. I will always come back to Lithia first when I need a car
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Adam, It's great to hear that Rosie took great care of you. Thank you so much for a great review and we look forward to seeing you on your next visit.
Great service
Very little waiting time and keep me informed of their progress. Also they treated me with respect with very good manors.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Thomas, It's great to hear that the team took great care of you. Thank you so much for a great review and we look forward to seeing you on your next visit.