Reviews
Service
Quinten was so professional from my initial phone conversation to assisting me during my visit. He is a true asset to Lithia Fresno.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Vera, thank you for taking the time to share your feedback! I am very pleased to hear our consistent professionalism and great customer service has earned your repeat business. I hope you are continuing to enjoy your purchase from Lithia Hyundai Of Fresno. We can’t wait to see you for your next servicing appointment! Regards, Louie Soliz, Service Manager
Oil change great
Liked how they did do the oil change. Oil change is always there priority. Need to check all other fluids as well. So we know what else needs to be serviced every time.
- Customer service 4.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Regards, Louie Soliz, Service Manager
Good Service
I liked how my advisor was able to fix his wrongs with the service. The dealership had been telling me that I was not eligible for the manufacturer warranty when I know I was. But my advisor corrected his wrongs and admitted that the information he was telling us was wrong and also made up for it.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Regards, Louie Soliz, Service Manager
Outstanding Customer Service
Fast friendly service. Called immediately when car was ready. Service writer Josh was great! Josh took care of every aspect of service and recall repair
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Regards, Louie Soliz, Service Manager
Hyundai Service Department
"Quinton" in the Hyundai Service Department restored my faith that there is someone in the Service Department that truly does care about Customer Service and will take care of his customers. He is truly someone that embodies the true meaning of "Customer Service" with Integrity and Character. Thank You and God Bless you Sir.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Regards, Louie Soliz, Service Manager
awesome dealer
no pressure from Carlos to sale me whatever,i really like that he respected all my choice amd decisions on what i had to buy 👍🏼👌🏼.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for leaving this awesome review of our dealership, Luciano. Regards, Stanley Ivy, Senior Sales Manager
Great service
Straight forward no hassle sales person friendly and was upfront with everything will definitely come back again and will recommend friends and family
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I appreciate you for letting others know about your experience, Maylyn! Regards, Stanley Ivy, Senior Sales Manager
Hyundai service department
Takes toooo long to have an appointment at your service department(One month for me) your parking space is too crowded
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 3.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jose, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Regards, Louie Soliz, Service Manager
Trustworthiness
That my vehicle is serviced at the same place where I purchased it. Convenient waiting room with free coffee, TV, vending machine and bathrooms.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a convenient place for all our guests during their visit at our dealership. Regards, Louie Soliz, Service Manager
Great service
Staff very professional, knowledgeable great service they pay attention to what the customer wants and work with you. Keep up the great job.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for your perfect review, Maria! We're glad to hear that our team was knowledgeable and professional! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Regards, Louie Soliz, Service Manager