Reviews
servicing
clean waiting room but for 2 chairs that are an eye sore. service dept is efficient. My thought on that.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Regards, Louie Soliz, Service Manager
Great Service
My questions were answered clearly and I as treated with respect. I had no doubt that I would receive excellent service and I did…
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Jimmy, and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Regards, Louie Soliz, Service Manager
Great customer service
The customer service was great and friendly and that you guys have Spanish speakers workers good service over all thank you
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Pedro and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Regards, Louie Soliz, Service Manager
Great service, friendly employees
Everyone was very friendly and helpful. They did everything to make sure we were happy with our purchase. Would definitely recommend this dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for taking the time to let us know how happy you are with your purchasing experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Regards, Stanley Ivy, Senior Sales Manager
Great service, clean facility, and a friendly staf
It was quick and hassle free. I waited for my car in the waiting room, and it was ready sooner than I expected. Also, I immediately noticed a difference in the car's performance on the drive home.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
To say thank you is not enough, Garnel! We are thrilled to read your kind words about our employees, facility and overall experience with us. Please stop by Lithia Hyundai Of Fresno again! Regards, Louie Soliz, Service Manager
Best car dealership I have ever been to
Every single part of that experience I liked! That place has a stress-free atmosphere. They made it fun and easy. With a top notch sales manager that would be Pedro, thank you guys so much
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mitchell, Lithia Hyundai Of Fresno would like to thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your five-star review and recommendation! We thank you for continually trusting us with your car buying needs and it was a pleasure working with you. We look forward to working with you again! Regards, Stanley Ivy, Senior Sales Manager
Oil Change service
I come there for all my oil changes due to the oil change promotion I paid for when I purchase my car. Yesterday's oil change was completed in less than 90 minutes which was great. In previous oil change appointments, I waited over 2 hours. I am hoping future oil changes will be less that 90 minutes.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 3.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate you taking the time to share this review with us. I am pleased that our staff was able to provide you a good service experience. Your comment is a great help for us so that we can improve our facilities to promote a comfortable visit to all of our customers. Thank you and please don’t hesitate to contact us if you have any questions or concerns about your car. Regards, Louie Soliz, Service Manager
service visit
Josh, our service rep, handled us very smoothly. It was reported that our recall would take 3 to 6 hours, so he arranged a Lyft service to Riverpark. That worked out really nice.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Regards, Louie Soliz, Service Manager
Great Service
Quincy was a fantastic advisor. Very kind and respectful. He made his promise time for completion and was spot on. He even walked me to my vehicle and opened the car door for me. Very Professional
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Daniel, thank you for the feedback! We are happy to hear about your positive experience at Lithia Hyundai Of Fresno, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Regards, Louie Soliz, Service Manager
Oil change ,was quicker than they mentioned
Quick ,nice workers ,courteous,waiting room 3 chairs are discussing. They need to be replaced. Other than that Great service on Wednesday 11-16-22
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Regards, Louie Soliz, Service Manager