Reviews
GREAT SERVICE, FRIENDLY, HELPFUL AND VERY CLEAN
Really enjoyed the whole experience. James Highsmith was very helpful and made the whole process very smooth. He knew the Hyundai product very well. He was very helpful and patient in teaching us about the car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I appreciate you for letting others know about your experience, Robert! If you ever need anything in the future, please don't hesitate to let us know. Take care! Regards, Stanley Ivy, Senior Sales Manager
Great service
The service was quick and the manager was very attentive to us and communicated with us every step of the process.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Chyna, we sincerely appreciate your feedback. Each employee is a valued member of the Lithia Hyundai Of Fresno team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Regards, Louie Soliz, Service Manager
Exceptional service
Great service and communication Our sales person (Matt) was exceptionally friendly and helpful He worked hard to satisfy our needs and expectations
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Regards, Louie Soliz, Service Manager
Great experience
Very nice and friendly experience. The salesman Lenny was very helpful and even stayed late to get me the car i wanted.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Regards, Louie Soliz, Service Manager
Great Service
Crystal was very courteous and professional. Didn't keep me waiting long !! I'm a long time customer. Recommend Lithia to all my friends,
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the courteous and professional service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you and your friends in the future. Regards, Louie Soliz, Service Manager
Slick sales and finance
Love the car. Great improvements. They do not honor the cash and pre-approved bank offer on website. They say the last car sold at much higher price due to hiding number and quick talk.
- Customer service 3.0
- Buying process 1.0
- Quality of repair —
- Overall facilities 2.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Regards, Louie Soliz, Service Manager
Car Purchase for son
Our sales rep Kenya was a pleasure to work with. She communicated very well and made the transaction efficient and seem less.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Regards, Louie Soliz, Service Manager
New car purchase
Great sales crew that answered all my questions and helped me complete the purchase of a new car for my mother.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for taking the time to leave us this awesome review, Tonya! At Lithia Hyundai Of Fresno, we take guest feedback seriously and are proud to see that you drove away happy in your new car for your mom. I will share your compliments with the whole team. If you have any questions about your purchase, please reach out to us. Thanks, again! Regards, Stanley Ivy, Senior Sales Manager
Great customer service
Great customer service! The process of buying the car was really easy. The sale and finance associates were great! I would definitely recommend this dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the kind review! Anytime our customers let us know that they had a very pleasant service experience, it brings us great joy. Thank you for your recommendations and we invite you to return to our Service Center for more of the same. Regards, Louie Soliz, Service Manager
It's been 10 years since I bought a new car
Friendly all they way around. I knew it wouldn't be fun but I enjoyed everyone I encountered and didn't take as long as I thought.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Regards, Louie Soliz, Service Manager