Reviews
Great service
The instant support and constant updates made me feel great during my time there and would definitely recommend and come back
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Lithia Hyundai Of Fresno, we value our customers and we look forward to seeing you down the road. Regards, Louie Soliz, Service Manager
Great Service
Friendly staff; generously offered us a gold pass for the extra wait time; waiting area was clean and comfortable; professional staff and timely service
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Regards, Louie Soliz, Service Manager
Great customer service skills
I enjoyed the online shopping experience due to having a major surgery and not being able to get around. I loved the immediate responses to all my questions
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Regards, Louie Soliz, Service Manager
Car was ready before the time quoted.
Efficiency of time for work, allowing us to know how long to expect our stay there. Always have coffee machine available
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Regards, Louie Soliz, Service Manager
Great service, great communication
Efficient service, friendly staff, good work. Everything performed in a timely manner. The people in the service department are a big reason I chose to purchase another Hyundai.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Regards, Louie Soliz, Service Manager
Excellent service!
Staff was very courteous and promptly alerted me when the service was complete. The lounge facility was neat and comfortable.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Regards, Louie Soliz, Service Manager
Streamline check in process
efficient customer service. work was completed in a timely manner efficient customer service. work was completed in a timely manner.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your great review, Theresa! We're glad that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Regards, Louie Soliz, Service Manager
Great service
The text messages that keep me up to date on my repairs is very convenient. I am able to pay for my repairs via a secure link before arriving. They offer free Lyft rides.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Lithia Hyundai Of Fresno, we value our customers and we look forward to seeing you down the road. Regards, Louie Soliz, Service Manager
car service
The service tech had all my paperwork ready to go so it make check in fast and easy. Good shuttle service. Great service my the service techs.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Regards, Louie Soliz, Service Manager
Great first car buying experience!
My first car buying experience and Pedro was definitely the best salesman I could have had. Got straight to business and had a good time during the whole process.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for taking the time to share your feedback regarding your experience at Lithia Hyundai Of Fresno and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Regards, Stanley Ivy, Senior Sales Manager