Mercedes-Benz of Columbia

(1,013 reviews)
Visit Mercedes-Benz of Columbia
Sales hours: 8:00am to 6:00pm
Service hours: 7:00am to 5:30pm
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Sales Service
Monday 8:00am–6:00pm 7:00am–5:30pm
Tuesday 8:00am–6:00pm 7:00am–5:30pm
Wednesday 8:00am–6:00pm 7:00am–5:30pm
Thursday 8:00am–6:00pm 7:00am–5:30pm
Friday 8:00am–6:00pm 7:00am–5:30pm
Saturday 8:00am–6:00pm 8:00am–3:30pm
Sunday Closed Closed
2023 state dealer award
View 12 awards
2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (573) 514-8587 (573) 514-8587
Used (573) 514-8446 (573) 514-8446
Service (573) 514-8997 (573) 514-8997

Reviews

(1,013 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of Columbia from DealerRater.

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My wife and I recently purchased a truck from Mercedes

My wife and I recently purchased a truck from Mercedes Benz of Columbia and it was a pleasure working with the Salesman Zac Nichols and Finance Manager Danh Do. From the start, both went above and beyond to make our experience at the Dealership the most positive experience that we’ve ever had in purchasing a vehicle. It was clear to me that everyone we encountered was friendly, helpful and truly wanted to help the customer. We won’t hesitate to come back when we’re in the market again for a new car.

Rating breakdown (out of 5):
  • Customer service
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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I highly recommend Mercedes-Benz of Columbia

I usually do not do reviews, but these guys at Mercedes-Benz of Columbia absolutely deserves more than a 5 star review. Danh Do Finance Manage, and Kofi's Adadey who happened to be my sales person were amazing. Their customer service and lever of customer engagement is "Bar None"!!!!. The environment and atmosphere is very inviting and relaxing. From the Car lot, to the Sales floor, everyone is very helpful and polite. They make you feel like family. Mercedes-Benz of Columbia is the best dealership in the Mid-West they surpasses my expectation. Therefore I will be a repeat customer, because I am a satisfied customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
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Zac made the buying process very simple.

Zac made the buying process very simple. Excellent communication. Professional interactions, no pushy up-sales.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Zach was a great help in finding my next car.

Zach was a great help in finding my next car. We communicated in advance and when I arrived to dealership the car was clean, full tank of gas and ready to go. We did a trade deal and the process was nice and easy and ended up leaving same day with the exact car I wanted! Would highly recommended a visit to Zach at Mercedes Columbia, MO!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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I was referred to Zac & could not be happier that I

I was referred to Zac & could not be happier that I accepted the referral ! Zac did an outstanding job of making my dream of owning a Mercedes a reality. He has a great personality & the buying process was top notch!

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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I could not be any happier with the purchase process from

I could not be any happier with the purchase process from this dealership. Zac and Mercedes-Benz of Columbia earned a customer for life by providing the best service possible!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Zac Nichols helped me get my first Mercedes.

Zac Nichols helped me get my first Mercedes. The entire experience was exceptional, and I was pleasantly surprised that the whole process took just a few hours. I couldn’t be happier with the overall experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Excellent experience!

Excellent experience! Zac Nichols and the entire MB-Columbia team did a great job. They were professional and knowledgable on the purchase of our new GLE. I would highly recommend Zac and the MB-Columbia dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Zac Nichole’s and everyone at MB-Columbia were very

Zac Nichole’s and everyone at MB-Columbia were very professional and helpful making this an excellent and enjoyable experience. The MB-Columbia dealership was outstanding. I would highly recommend Zac to anyone interested in purchasing a Mercedes.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

First Class Experience… Simple, streamlined, and stress

First Class Experience… Simple, streamlined, and stress free buying my son his first vehicle. Zack and Rusty’s team are the best!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.