Reviews
My wife and I recently purchased a truck from Mercedes
My wife and I recently purchased a truck from Mercedes Benz of Columbia and it was a pleasure working with the Salesman Zac Nichols and Finance Manager Danh Do. From the start, both went above and beyond to make our experience at the Dealership the most positive experience that we’ve ever had in purchasing a vehicle. It was clear to me that everyone we encountered was friendly, helpful and truly wanted to help the customer. We won’t hesitate to come back when we’re in the market again for a new car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I highly recommend Mercedes-Benz of Columbia
I usually do not do reviews, but these guys at Mercedes-Benz of Columbia absolutely deserves more than a 5 star review. Danh Do Finance Manage, and Kofi's Adadey who happened to be my sales person were amazing. Their customer service and lever of customer engagement is "Bar None"!!!!. The environment and atmosphere is very inviting and relaxing. From the Car lot, to the Sales floor, everyone is very helpful and polite. They make you feel like family. Mercedes-Benz of Columbia is the best dealership in the Mid-West they surpasses my expectation. Therefore I will be a repeat customer, because I am a satisfied customer.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Zac made the buying process very simple.
Zac made the buying process very simple. Excellent communication. Professional interactions, no pushy up-sales.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Zach was a great help in finding my next car.
Zach was a great help in finding my next car. We communicated in advance and when I arrived to dealership the car was clean, full tank of gas and ready to go. We did a trade deal and the process was nice and easy and ended up leaving same day with the exact car I wanted! Would highly recommended a visit to Zach at Mercedes Columbia, MO!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I was referred to Zac & could not be happier that I
I was referred to Zac & could not be happier that I accepted the referral ! Zac did an outstanding job of making my dream of owning a Mercedes a reality. He has a great personality & the buying process was top notch!
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I could not be any happier with the purchase process from
I could not be any happier with the purchase process from this dealership. Zac and Mercedes-Benz of Columbia earned a customer for life by providing the best service possible!
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Zac Nichols helped me get my first Mercedes.
Zac Nichols helped me get my first Mercedes. The entire experience was exceptional, and I was pleasantly surprised that the whole process took just a few hours. I couldn’t be happier with the overall experience.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent experience!
Excellent experience! Zac Nichols and the entire MB-Columbia team did a great job. They were professional and knowledgable on the purchase of our new GLE. I would highly recommend Zac and the MB-Columbia dealership.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Zac Nichole’s and everyone at MB-Columbia were very
Zac Nichole’s and everyone at MB-Columbia were very professional and helpful making this an excellent and enjoyable experience. The MB-Columbia dealership was outstanding. I would highly recommend Zac to anyone interested in purchasing a Mercedes.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
First Class Experience… Simple, streamlined, and stress
First Class Experience… Simple, streamlined, and stress free buying my son his first vehicle. Zack and Rusty’s team are the best!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car