Mercedes-Benz of Columbia

(1,014 reviews)
Visit Mercedes-Benz of Columbia
Sales hours: 8:00am to 6:00pm
Service hours: 7:00am to 5:30pm
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Sales Service
Monday 8:00am–6:00pm 7:00am–5:30pm
Tuesday 8:00am–6:00pm 7:00am–5:30pm
Wednesday 8:00am–6:00pm 7:00am–5:30pm
Thursday 8:00am–6:00pm 7:00am–5:30pm
Friday 8:00am–6:00pm 7:00am–5:30pm
Saturday 8:00am–6:00pm 8:00am–3:30pm
Sunday Closed Closed
2023 state dealer award
View 12 awards
2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (573) 514-8587 (573) 514-8587
Used (573) 514-8446 (573) 514-8446
Service (573) 514-8997 (573) 514-8997

Reviews

(1,014 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of Columbia from DealerRater.

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I had been car searching for a couple of months and Zac

I had been car searching for a couple of months and Zac was so patient and willing to answer all the questions and help me find my dream car!!

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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.

I recently purchased a Mercedes from Zac, and the

I recently purchased a Mercedes from Zac, and the experience was outstanding! Zac's professionalism and friendliness made the process smooth and enjoyable. He was incredibly knowledgeable, ensuring I got the perfect car for my needs. His attention to detail and exceptional customer service truly stood out. I highly recommend Zac to anyone looking for a great car-buying experience!

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  • Overall experience 5.0
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MB of Columbia is one of the nicest dealerships that

MB of Columbia is one of the nicest dealerships that we’ve purchased from (the others are in NY). Everything about the search and purchase went seamlessly. We initially went in for a test drive, and now we have a beautiful new car. Zac is responsive, helpful and so laid back. A wonderful experience that resulted in an equally wonderful car. The entire team-sales manager, finance person, tech concierge-worked together to make the process so comfortable.

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  • Overall experience 5.0
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  • Shopped for a new car
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Zac contacted me initially after I made an internet

Zac contacted me initially after I made an internet inquiry on price for a new 300 GLC SUV. After a few details on what we were looking for Zac set us up for a test drive the next day. Within 24 hours we were proud owners of a new Mercedes. Zac was awesome in the process and introduced us to all the dealership folks. It was the easiest car buy I've ever experienced.

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.

Zac was wonderful to work with at Mercedes I’d Columbia.

Zac was wonderful to work with at Mercedes I’d Columbia. He was responsive to all my communication, pulled various car models for test drive and never was ‘pushy’ to get the sale.

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  • Overall experience 5.0
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Working with Zac and the Mercedes-Benz dealership with so

Working with Zac and the Mercedes-Benz dealership with so pleasant, quick, and easy. I saw a car that I liked on a Tuesday and pretty much the same day, I had driven it and made a decision. Zac was so incredibly helpful, answering all of my questions and guiding me through the entire process. He made buying a car actually fun and not stressful at all and that's the first time I can actually say that. The dealership is not pushy. The staff is there to help, but truly it's up to you what you want and need. I also love the comfy waiting room and the overall flexibility of their entire staff to meet my needs as a busy mom. I will absolutely go back to Zac and the Mercedes dealership when it is time to buy another car. Big shoutout to David Facio and Danh Do for also helping me with this car buying experience.

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  • Overall experience 5.0
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  • Shopped for a used car
0 people out of 0 found this review helpful.

Zac and Dan were extremely responsive and great to work

Zac and Dan were extremely responsive and great to work with. We were able to get the test drive completed, trade in evaluated, and financing completed extremely timely. They were very willing to meet or discuss anything whether through text, email or by the phone. We had everything setup and ready to go so I could just walk in sign the documents and be out of there with a beautiful new ride.

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  • Overall experience 5.0
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  • Shopped for a new car
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Very happy with our experience!

Very happy with our experience! Zac Nichols made everything very easy, fast and streamlined! Highly recommend!

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  • Overall experience 5.0
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  • Shopped for a used car
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We were so pleased with the service and how quick and

We were so pleased with the service and how quick and easy the process was!

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  • Overall experience 5.0
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  • Shopped for a used car
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Professional, flexible, helpful.

Professional, flexible, helpful. Zac and Danh were great in helping me to buy my next vehicle, would definitely recommend.

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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.